Invoice with google play

[carola_yoga]

Hello,

I have subscribe my plan with Google Play, but my personal details for invoice are incorrect. Google PLay said to me that the cannot change for previus invoice. There is some way I could change trought Zoom?
How can I change my subscription from Google Play directley with Zoom? I have to wait until the end or I could do now??

Thanks,
Carola

[S_K · Accepted solution]

Hi @carola_yoga 

Thanks for reaching out through Zoom Community! Since your subscription was purchased through Google Play, you do need to manage your subscription through that app. You currently do not have a billing account with Zoom. You can cancel through Google according to their terms and then create a new account directly with Zoom. The Zoom support article below offers guidance.

Cancelling a Zoom subscription on Google Play