Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote now2024-01-22 10:40 PM
I've moved to a different country. When I try to change my billing address, I'm unable to do so. The error shown is "We are unable to update your billing country since it is ineligible for this currency" and I'm unable to change the currency as that is disabled.
2024-01-29 11:14 AM
These articles might help:
If you still need assistance, I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.
2024-01-29 06:54 PM
I've tried these. It doesn't work.
2024-01-30 03:05 PM
May I have your account number, please? I will take a look. If needed, I can try to create a ticket for you.
2024-10-02 12:08 AM
I have the same issue, can i change my country or i need to open a new account ?