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I have two Pro Zoom accounts. How do I attain live Zoom tech support?

MrKurt
Newcomer
Newcomer

‎2023-07-10 02:23 PM - last edited on ‎2023-08-11 02:06 PM by Community Moderator | Employee

I have had two Pro Zoom accounts for years, and yet, when I call the Zoom support number, it keeps telling me that i do not have access to live tech support. So, how can I get the live tech support?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-10 07:49 PM

Welcome to the Zoom Community, @MrKurt/.

 

See the Zoom Plans and Support Options section (about 1/3 down the page) at this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

 

Given the low price of Zoom Pro accounts, support options are limited.  Many times you can get a good answer from one of us here on the Zoom Community.  With any Licensed account, you can submit a Support Ticket here: https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website or the Z-SPAN website.
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