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I have made my payment but it hasn't been updated yet. Kindly do the needful on my account.

Damian11
Newcomer
Newcomer

Screenshot_20231003_210555_Gmail.jpg

3 REPLIES 3

KhatC
Zoom Employee
Zoom Employee

Hi @Damian11! Upon checking your account based on your email address, the license has yet to be added in your account. I suggest you submit a billing ticket to have this further reviewed.

Damian11
Newcomer
Newcomer

Screenshot_20231004_202001_Messages.jpg

 This is the debit I got. If it didn't work,  can I be refunded so that I can repeat it again. 

KhatC
Zoom Employee
Zoom Employee

@Damian11, I have submitted billing ticket 18214440 on your behalf to have this reviewed.