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I cant edit my billing address

VivekBhushan
Newcomer
Newcomer

i cant edit my billing address it show me "We are unable to update your billing country since it is ineligible for this currency, please check our help center for more information"...

 

But i can edit in my other Account

 

Kindly sort my problem

 

Thank you.

2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

Unfortunately, the Zoom Billing team does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new

astanwade
Newcomer
Newcomer

Hi. Did you manage to fix the issue? Pls share some insights. My friend is also facing same error. Thanks.