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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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I can't pay the subscription fee because of the card.

Amjad-Humaid
Newcomer
Newcomer

‎2023-10-18 07:37 AM

Peace be upon you.

In the beginning, I would like to apologize for being late in paying the subscription fees for the program, as I am 8 days late because the card was suspended from the bank. I am honest with you and I want to pay by using a Visa card other than the one you listed on the site. Please help me to solve this problem.

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evanratt
Zoom Employee
Zoom Employee

‎2023-10-18 10:52 AM

Hi @Amjad-Humaid ! Sounds like you just need to update the card associated with your account. Here's a support article with instructions: https://support.zoom.us/hc/en-us/articles/207596143

Have a great day!

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