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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I can't access my account via Gmail login

goldenghost
Newcomer
Newcomer

‎2023-06-06 05:18 AM

I last used my account on May 30, and just earlier today I tried to login to create a new meeting room when suddenly a message saying, "Account is disabled. Please contact Support. (1,003)" welcomed me. I don't know what happened. I have never tried to do anything unlawful. How come my account got disabled?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-07 11:54 AM

Hi there @goldenghost , could you please contact our support team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
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