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I am being charged $150.00/ month for a service I do not use or need.

hssmjsaldanamd
Newcomer
Newcomer

‎2023-10-05 12:13 PM

Could I chat with some one to straighten this matter, please.....miguel

Topics:
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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-16 01:56 PM

Hi @hssmjsaldanamd thank you for posting for the first time and welcome to the Zoom Community!

 

I would first start with canceling your current subscriptions. You can do so by following the steps outlined here: https://support.zoom.us/hc/en-us/articles/203634215. If you are eligible for a refund, you will see an option to dispute charges, please select this option.

 

I hope this helps! If you need further assistance, please reach out to our billing team directly, here: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

 


Carla (she/her/hers)
Zoom Community Team
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