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How can I got my receipt.

MaximT
Newcomer
Newcomer

I already paid my subscription plan but don’t have receipt , How can I got it?

4 REPLIES 4

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @MaximT thank you for posting for the first time and welcome to the Zoom Community!

 

You can view your invoices by following the steps outlined here:

Viewing your Zoom invoice history

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

hi CarlaA,

 

Our company would ask me to submit a receipt (and not an invoice). Is there a way I can be issued this so i can file a claim? thanks in advance.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @elden,

 

Payment is reflected at the bottom of the latest iteration of the invoice under transaction details. Once payment is applied to the invoice, you’ll be able to view and print the invoice. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064306

Best,


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi Carla--

My 'History' shows I paid for a renewal April 7 and twice more on April 30.  Been trying to renew my Zoom Pro with a new credit card and wasn't sure I was doing it correctly after getting unpaid email reminders.  One of the invoices from April 30 shows I have a $-149.82, which I think is a credit.  My guess is that the two payments made April 7 and April 30 then resulted in a credit dated April 30.  Correct?