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How can I cancel overdue subscription>

MTJJ
Newcomer
Newcomer

‎2024-06-13 09:08 PM - edited ‎2024-06-13 09:10 PM

I have an overdue invoice, for which the plan is valid until June 10, 2025. I want to discontinue my subscription because I can't afford the plan. The invoice is overdue for 5 days. Can I pay for the 5-day overdue fine instead of paying for another whole-year plan?

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-14 11:07 AM

Welcome to the Zoom Community @MTJJ! We sincerely appreciate your contribution to bringing up this issue and sharing it with the community. Such participation is highly encouraged, as it allows other users to provide solutions and assistance.

For your concern, we would recommend reaching out to the billing support team for further assistance. 

Thank you, and have a fantastic day!


Mark
Zoom Community Team
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