Excess amount collected as charges and non providing agreed discount on billing

[vrbnair]

Dear Sir

As per your advise of permitting 20 % discount on bill I have permitted to debit my account. On verification it is seen that not only the discount is not provided but additional charges are also collected from my account for renewal.  So pl return the amount excess collected from me at the earliest.

[Ray_Harwood]

Hi, @vrbnair –

The Zoom Community here is made up of holiness, and we have to access to your account nor authority to make billing corrections in any way.

 Please resend your inquiry to Zoom Billing at this link: 

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032