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ERROR MESSAGE "no account associated with this email address"

Nishisksi
Newcomer
Newcomer

I have had a zoom account for over six year that has had the sign-in email address NISHISKSI@THRIVENOWNUTRITION.COM

 

Today I tried to sign-in and got a message that the email account is not registered. As a result of this issue, I am not able to access the account. The email address is still active and I receive emails from zoom regularly.

 

How can I regain access to my account and get the recorded videos?

1 REPLY 1

LynnSparks
Newcomer
Newcomer

me too!  no help from support whatsoever