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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Device never recognized.

RonQ
Newcomer
Newcomer

Everytime I try to log in to Zoom, Zoom fails to recognize the device even though I used it within the past 7 days. I use 2 different computers depending on whether I am at home or at a meeting in Church and use my phone to schedule. This problem started recently and I can not get a human being.  I would cancell but I have classes recorded on Zoom.

1 REPLY 1

iftikharali
Newcomer
Newcomer

Verify Your Credentials: Ensure you're using the correct username (email) and password. If you're unsure, try resetting your password from the Zoom login page