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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Changing my subscription

AdekoyaMatthew
Newcomer
Newcomer

‎2024-02-02 05:04 PM - last edited on ‎2024-02-09 12:19 PM by Community Moderator | Employee

Hi, I recently relocated to the USA. I will like to move my subscription to USA, where I will be able to make payment in USA $ and not charged international fee. As a result of this, I am unable to renew my account.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2024-02-09 02:12 PM

Hi @AdekoyaMatthew welcome to the community! The KB on Frequently asked questions on currency change may help you with this one! Suggest looking through the article and let me know if this answers your discussion! Otherwise, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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