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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Changing email address

KNATreasurer
Newcomer
Newcomer

I tried to change the email address on my account but it says the new address is already in Zoom. So I tried logging in with the new address and it asked if I want to activate the account.

I don't want to activate it, I want to delete it so I can use that address elsewhere. Do I need to activate it first??

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal.
In the navigation menu, click Profile.
Under Sign In, click Edit next to Sign-In Email.
Enter the new email address.
Enter your password (for accounts with work email sign-in method).
Click Save Changes.

 

Hope this helps.