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Can't contact live chat or phone support but my account says that I have it.

Frustrated_Tech
Newcomer
Newcomer

‎2023-10-31 11:55 AM

It says that my account is Business/Business Plus/Enterprise. It says that I have live phone support and live chat support, but when I try to contact either through calling or using chatbot to connect me with an agent, it says that my account doesn't have it. I really need to get in touch with a live tech for an issue. What should I do? I submitted two tickets and I am not getting a response there, either.

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Frustrated_Tech
Newcomer
Newcomer

‎2023-10-31 01:30 PM

Resolved.

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