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Bug in billing system

JorgeAzevedo
Newcomer
Newcomer

‎2023-10-19 03:22 PM

I paid annual plan and upgraded it to "Pro", but my account still stands for "Basic".

 

So I am having problems with 40 min timeout

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-10-23 09:41 AM

Hi @JorgeAzevedo - This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

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