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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Bug in billing system

JorgeAzevedo
Newcomer
Newcomer

‎2023-10-19 03:22 PM

I paid annual plan and upgraded it to "Pro", but my account still stands for "Basic".

 

So I am having problems with 40 min timeout

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-10-23 09:41 AM

Hi @JorgeAzevedo - This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

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