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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Billing problems

BYOBB
Newcomer
Newcomer

Hey people, I made payment for my account but despite getting a payment confirmation , my account still shows as if am on the basic plan. Someone point me in the right direction. Logged in and out severally, changed browsers still stuck. Thank you

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