Billing issue: Invoice for a free version

[agaleev]

Hello!

I have changed my tariff to free version, however, I still get the emails with the invoice for the paid version ($17.99). I cannot pay the invoice since I am located in Russia. Could anyone help me with the billing issue?

Thanks a lot!

Anton

[Jeremy · Accepted solution]

Hi @agaleev  have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management. 

 https://support.zoom.us/hc/en-us/requests/new

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

[itsol]

Добрый день! Напишите мне в Telegram (@migsoftru), я помогу с оплатой + если нужно делаем документы (УПД) для юр. лица.