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Zoom AI Companion2023-07-25 04:30 AM
I went to cancel my account and got a price drop, which I accepted. However, while there's a "coupon" in my account, I still have not received my money back. This feels very scammy and I want to cancel my account. However, since now it's beyond the time allowed to cancel, I've still paid full price.
This is a fraudulent activity. Please someone, cancel my account now if you're not going to honor the discount.
2023-07-31 02:02 PM
Hey @andrew15 welcome to the community! Sorry for the experience with your billing management on the account. I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here.