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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Bill problem

Dami
Newcomer
Newcomer

I've been paying monthly bills so far. But I haven't received paid service since a few months ago. I am very angry now. Please solve the problem right away. 

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

View solution in original post

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.