Basic plan, paypal billing $295/month for Zoom? what is going on?

[golfcat]

I have a basic plan, but just noticed that today Zoom billed through paypal $295  - 8/18 - and then looked back at July and I was charged $293... I am on a free plan... what is Zoom charging this amount a month for?  I cannot even find any product that they charge ANYONE that much money.  Will check with paypal tomorrow but wondering if anyone else is having this issue.

[S_K · Accepted solution]

Hi @golfcat 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.