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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

BILLING

EMMANUEL121
Newcomer
Newcomer

I HAVE A PRO SUBSCRIPTION KAI I PAY 13,99 eUROS. IN ORDER TO GAIN THE DISCOUNT OF 40% HAVE I TO OPEN A NEW ACCOUNT???

1 ACCEPTED SOLUTION

VA
Community Moderator | Employee
Community Moderator | Employee

@EMMANUEL121  Due to the public nature of this forum, we are not able to help with account-specific requests. For assistance with billing, please submit a request here: https://support.zoom.us/hc/en-us/requests/new


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

VA
Community Moderator | Employee
Community Moderator | Employee

@EMMANUEL121  Due to the public nature of this forum, we are not able to help with account-specific requests. For assistance with billing, please submit a request here: https://support.zoom.us/hc/en-us/requests/new


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?

gcloutier109
Newcomer
Newcomer
The email I received says I can get a 30% discount on my next subscription. How to do
I am in Canada

 

gcloutier109
Newcomer
Newcomer

I am in Canada