cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Annual Subscription Reversal

Saad_Yousaf
Newcomer
Newcomer

Dear Support team

 

We do not wanted to continue with zoom paid licences for this year. our term should supposedly be terminated on 28th FEb 2023 however USD$ 299 is charged for two licenses which are no more required. You are rrequested to please close down the licence facility and generate reversal of USD 299. 

 

Thanks

Saad Yousaf  

 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @Saad_Yousaf 

The answer to your question is found here: Canceling your subscription I see that you've submitted a ticket for assistance from our Billing team. You should hear from them within 24-48 hours.