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2022-08-01 07:02 AM - last edited on 2023-04-21 10:36 AM by Bri
Sou a pessoa responsável em gerenciar uma conta e o e-mail foi desativado, como recebo o código de validação nesse e-mail desativado estou impossibilidade de usar a conta.
Alguém pode me orientar de que forma posso alterar esse e-mail sem precisar cancelar a conta.
Se possível me informem telefone de suporte em portugues.
Daniel Ribeiro Braga
2022-08-02 04:00 AM
Se não consegues logar no portal da Zoom com o email antigo, então vais ter de abrir um ticket com o suporte da Zoom. Este procedimento não é resolvido por telefone.
Podes ler mais aqui sobre o procedimento: https://support.zoom.us/hc/pt-br/articles/115005686983-Changing-the-account-owner