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Ad New User to Workplace and roles

Julfug
Newcomer
Newcomer

Hi,

 

toady I added one more user licence pro to my already existing 2 others.  How can I ad the new userlicence to the calenderfunction on my zoom workplace? In the moment I just get shown the two "old" userlicences underneath the calendar where I plan events. I want to see all of them there. 

Ive already putted all 3 in the same user group.

 

If I do a Login with the new user emailadress, I just get shown the new license underneath the calendar, than the old ones are missing.

 

Also, I can not change the role of the new user license. There is now role change button on the website. 

Can anybody help?

 

Thank you,

Juli

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Julfug,

Welcome to the Zoom Community! We're glad to have you here.

To assign a license, you must be the account owner or have administrative privileges.

For more details on how to assign Zoom licenses, please refer to this article.

If you need any further assistance, feel free to reach out.


Mark
Zoom Community Team
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