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Account management

DaveV
Newcomer
Newcomer

Hello,

We have a meeting ID that many peaople sign on to across the country that I'm the account administrator on. We do not want to lose the meeting ID if something happens to me. Is there a way to add another person to my account without paying additional so if something happens to me someone else can transfer account ownership and change payment methods to them?

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @DaveV.

 

There's no specific thing to prevent a Meeting ID from being "lost forever", other than knowing and implementing good Zoom account management practices.  When an employee departs (for whatever reason), if the IT/Zoom admin deletes the departed staff member's account... it's just gone forever.

 

I highly recommend you and your IT/Zoom team be familiar with this Zoom Support article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066997

 

There are options of "Click Transfer Data then Delete or Delete Now Without Data Transfer" available in several places; Transfer Data then Delete gives the admin the opportunity to assign the assets of the user being removed to another user.

 

If you don't mind sharing all of your meetings with someone else as a backup person, look into Scheduling Privilege, which allows two people to have their own meetings, but also has access to each other's meetings, with the ability to: start the other person's meeting, edit the other person's meeting, change the ownership of the other person's meeting to themself, and more.

 

See this Zoom Support article for details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061749

Reach out if you'd like some additional guidance.


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @DaveV.

 

There's no specific thing to prevent a Meeting ID from being "lost forever", other than knowing and implementing good Zoom account management practices.  When an employee departs (for whatever reason), if the IT/Zoom admin deletes the departed staff member's account... it's just gone forever.

 

I highly recommend you and your IT/Zoom team be familiar with this Zoom Support article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066997

 

There are options of "Click Transfer Data then Delete or Delete Now Without Data Transfer" available in several places; Transfer Data then Delete gives the admin the opportunity to assign the assets of the user being removed to another user.

 

If you don't mind sharing all of your meetings with someone else as a backup person, look into Scheduling Privilege, which allows two people to have their own meetings, but also has access to each other's meetings, with the ability to: start the other person's meeting, edit the other person's meeting, change the ownership of the other person's meeting to themself, and more.

 

See this Zoom Support article for details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061749

Reach out if you'd like some additional guidance.


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Hi @DaveV! @Ray_Harwood has provided a helpful response to your inquiry, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions! 


Bri
Zoom Community Team
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