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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

2FA nor recovery code

Xap0827
Newcomer
Newcomer

‎2024-08-27 01:17 PM

I have a basic account (with another email id) and set up 2FA without knowing authantification app was required，and nor I have recovery code, please help　ｍｅ　ｔｏ　ｓｉｇｎ　ｉｎ! Thank you

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Xap0827
Newcomer
Newcomer

‎2024-08-27 08:40 PM

I have a basic account and just downloaded the latest zoom version. I inadvertently set up 2FA and cannot find where the Zoom authenticator code is being sent although I have Microsoft and Google Authenticator apps.  Also I cannot find a Recovery Code for the account and I cannot submit a ticket for support because it is only a basic account.  The only way I could get into THIS Community was to set up a new Zoom free basic account (WITHOUT 2FA) with a different email account which is not ideal going forward as it is not the email account I use most of the time.  HELP!!!

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