Solved

Hi everyone 🎈   So i’m having trouble trying something out. I want to try out to use the remote control option, but the icon doesn’t appear. All settings are right :(. Is it because one of the devices I‘m working with a phone? But shouldn’t that be working too? Or does it only work on Laptops/Pc‘s? 

Hi, i got Zoom Workplace Pro Plus and Zoom Phone Calls - USA and Canada Unlimited.But i live in Germany so needed to select a German number. Now i can´t call to US or Canada. What should it do?Kind Regards

Does anyone know if this is possible?  This user does not use the APP.He used this feature on their old phone system. Thanks Chaz

I use Huawei Matepad 12X, I downloaded Zoom using GBox, when I click on sign in with Google in Zoom, the built-in browser opens, then I enter my data. The site says that Zoom will open in a few seconds, if not, you need to manually click the button. But no matter how much I click, nothing happens.

Recently, if I change the date and/or time of a single meeting in a recurring series, when anyone who has previously accepted the meeting accepts the changes, I get the following message:Accepted: XXXX MeetingFrom Google CalendarYou are no longer invited to this eventView updated information on Google Calendar Why is this happening? These invitees appear to still be on the invite list, but then I get questions about whether they were uninvited or if the meeting was cancelled. 

Can anyone tell me how to turn off calendar integration?our ZoomRoom works but each tome it starts up on our iPad which controls the Windows computer zoom program, it says, This room needs to be connected to a calendar.”I don’t believe we need calendar integration.on line it said all I have to do is go into my account profile and down to calendar and click disable. But disable is not there.is there another way?Thank you,***********

Is it possible to:Export my edited webinar summary to a Word doc?Email the summary to chosen individuals without them being able to edit the summary. I see how to share to 'People I Choose', however, this appears to need a si

Hi all,  I'm the internal coordinator for a 20 year old non profit in Montreal, Quebec called Sustainable Concordia (Concordia Durable in French). We work on issues of sustainability with students and community members. We are registered under the Quebec government (search for Sustainable Concordia/Concordia Durable) here: https://www.quebec.ca/en/businesses-and-self-employed-workers/find-information-about-enterprise/search-enterprise-register/find-an-enterpriseI want to be clear, since I've heard other nonprofits in the area go through the exact same issues with this verification process, that we are NOT, legally or financially, a part of Concordia University. We are an independent entity recognized  by the provincial government. I'm bringing this up here is that there seems to be no way to review this. I cannot reply to the email and the form to request a review (found under the title: How do I request my rejected application to be reviewed?) is giving n

I have a new 7th generation Surface Laptop and zoom states that it does not support virtual backgrounds (or filters for that matter) on my device.  The specs for my laptop are:Processor Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz 3.42 GHzInstalled RAM 32.0 GB (31.3 GB usable)System type 64-bit operating system, ARM-based processorPen and touch Touch support with 10 touch points Does anyone know what's up with this?  Am I to assume that zoom backgrounds will not work on my brand new laptop?? Any insight would be appreciated. Thanks!

When I type in "Zoom" in Duck Duck Go. It brings me to one of my zoom accounts and I am already signed into it. Then when I try to sign off it doesn't let me. I stay signed into this account despite signing out of it.

If I have two back-to-back mtgs scheduled in the same account, would attendees - if joining early - for the second mtg join the first one, or no? (Each mtg has its own link.)

After having a meeting attendee receive a zoom AI companion error, loose their mic, and then get kicked off the call entirely, I've decided to turn off the AI companion in my settings. When I select to disable the Meeting summary with AI Companion, I get a warning message that states, "The following settings depend on this setting, the change might affect them. IP address access control"   What does this mean and should I worry about it?

Hello, I have a zoom business paid account. I am trying to create a meeting in my outlook calendar and assign an alternative host that is someone that has a free zoom account outside of my organization.  Is this possible?  It gives me an error that says that the person is outside of my organization and that I cannot proceed with making them an alternative host.  Any help is appreciated!  Thank you!

Hi, I need help to set up online subtitle translation from spanish into english. 

Hello,I would like to know which Zoom subscription I need in order to enable both live streaming to YouTube and Full HD (1080p) video quality on my account. Could you please advise which plan supports these features? Best regards

My meetings are being automatically recorded locally instead of in the cloud, despite the fact that my settings are set to record to the cloud. I have gone to https://us06web.zoom.us/, logged in, chose "settings" on the left sidebar, and clicked into the "recording" tab. Under Automatic Recording, it is toggled ON and "record in the cloud" is selected. I also have the "Host can pause/stop the auto recording in the cloud" box checked, if that makes a difference.  When I start a Zoom meeting, it starts recording automatically.However, when I end the meeting, the recording processes and saves locally. I thought perhaps it was saving locally AND to the cloud, but there's nothing in my Cloud Recordings area.How can I solve this problem and get the recordings to actually save to the cloud? I am using a 2021 MacBook Pro, running Monterey 12.7.5, and Zoom Version: 6.1.0 (35886). I have tried turning the automatic recording off and back on, switching

If enabled, Zoom displays reminders (notifications) of upcoming Zoom meetings, which is nice. However, Zoom also displays reminders of non-Zoom calendar events from Outlook. (See screenshot of example.) Outlook provides its own reminders. I don't want double reminders of non-Zoom calendar events. How can I turn off the Zoom reminders of non-Zoom Outlook calendar events?

 I'm testing out Zoom phone service, and in the setup process, I'd like to add custom .wav files to the options that users can select from for their ringtone. I uploaded a .wav file via the vvx450's web interface, but once I add the url to the recommended Zoom provisioning server, it gets wiped from the phone. Is there a simple way to create a template that lets me include ringtones for users?

Is there any option in Zoom Phone to have 2 different languages in IVR?For example Press 1 for English, Press2 for Spanish

In some meetings that I host I cannot copy the contents of the chat. For example to copy someone's email address that they share in the chat. Is there a setting I'm missing? This used to just work and now it has stopped. Now the only option on my right-click menu is "Select All". (Using Windows 10) Thank you.

I have a large meeting that needs to have the waiting room feature turned off at a certain point to let many attendees in.  I am unable to get this to work during an active meeting without ending the meeting and restarting after the settings have been updated.  I have found this statement in some automated zoom documentation:"Yes, you can update the waiting room feature during a meeting. As the meeting host, you have the ability to enable or disable the waiting room feature while the meeting is in progress. You can also customize the waiting room title, logo, and description at an account, group, or user level. To update the waiting room feature during a meeting, you can access the waiting room settings and make the necessary changes based on your preferences."Has anyone made this work?  I am aware there are settings for the waiting room in both Profile and Admin. Both of these are turned off in my current testing, but my meeting has been set to have a waiting room

Hello!Have a large meeting between several organizations. Would like to add ALTERNATIVE HOSTS for folks outside my company. When trying to do so, get a message they can't be found.ExampleMe = Company ADesired Alternative Host = Company B*Currently unable to add anyone unless they are Company A Is there any way to assign Alternative Hosts in this case?Thanks  

I do not have time to click person by person during a discussion meeting.Most times their suggestions come to me (the host) via the chat and I do not want others to see their inputs.Now, I have to click name by name to check their inputs. Ridiculous when I have almost 100 people in the meeting.I need to be able to read all incoming messages quickly at a glance as we are discussing stuff.Please allow us to choose if we want to see all messages at a glance instead of having to click user by user!

Hi Zoom Community!I'm looking for a way to get additional data on usage reports from meetings and what I need is in addition to the participant list and duration of time they attended, but also a duration of time that the participant's camera was on or off.  We have departments/instructors who want to switch to a "camera on" policy during their classroom sessions and are looking for analytics to enforce this.  The gallery view recording only records up to 25 users so that'll work for smaller classes, but not larger classes.Anyway we can suggest this as a product feature if it doesn't exist?

Zoom automatically boots you off one computer when you log in to another.  This should not happen.  The UI should ASK (on both devices if necessary, only requiring the answer on one to force it to uccur) if you want to be logged out of one vs the other.  I have a desktop and two laptop computers (I travel a lot).  They all have Zoom installed. My laptops are "asleep" on my desk, and I'm working on my desktop, and all of a sudden, my desktop logs me out of Zoom.  I assume a laptop wakes up (because of antivirus or something similar)  and auto logs in, which kicks me off my desktop.  This happens while I'm actively using Zoom ( I just got kicked off a phone call on my zoom phone!) and the other computer is simply passively logging in.  this is AWFUL design and needs to be fixed.  I had this happen many times on zoom meetings, but it doesn't kick you off the actual meeting, but on phones, it literally ended my call.  this is not accep