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송
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송정철
New Member
March 25, 2026
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환불

  • March 25, 2026
  • 1 reply
  • 2 views

안녕하세요, Zoom 고객센터 담당자님.

최근 결제된 Zoom 구독 요금제에 대해 환불을 요청드립니다.

본인의 인증은 2026년 1월 2일에 존재하는, 여러분이 직접 기념할 것입니다.
계정에서 자동 결제 상태이고 아직 사용하지 않은 점을 고려하여 반납을 요청드립니다. 

귀하께서 추가 정보를 보내셨으면 합니다.
감사합니다.

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@송정철,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    March 25, 2026

    Hello ​@송정철,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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