Error code 13224 | Community
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New Member
March 19, 2026
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Error code 13224

  • March 19, 2026
  • 1 reply
  • 15 views

I just met the error code 13224 the second time, and I don’t know how to fix and avoid it, is there any advide?

    Best answer by ExpertswhoJohn

    hi ​@Haoyuan LUO ,

    Welcome to the forum.

    Zoom error code 13224 typically indicates that a meeting cannot be started or joined because it violates Zoom's Terms of Service, often related to account restrictions, security settings, or suspicious activity. It frequently affects users trying to start instant meetings via PWA or desktop.
    This could be anything from you being reported, to breaking the licence rules.

    Please report this issue directly to our team by clicking the “Report Problem” button displayed on the error message.

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

     

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    March 19, 2026

    hi ​@Haoyuan LUO ,

    Welcome to the forum.

    Zoom error code 13224 typically indicates that a meeting cannot be started or joined because it violates Zoom's Terms of Service, often related to account restrictions, security settings, or suspicious activity. It frequently affects users trying to start instant meetings via PWA or desktop.
    This could be anything from you being reported, to breaking the licence rules.

    Please report this issue directly to our team by clicking the “Report Problem” button displayed on the error message.

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

     

    New Member
    March 19, 2026

    Thanks, but I didn’t see any button below the message. Is there anywhere else I can apply for account recovery?