Solved

I would like to remove the payment method via pay pal

I am with an academic institution that offers an Enterprise version of Zoom, which I access through Google Chrome on a Mac.  My default settings are to record every meeting in the cloud.  However, I noticed today that all my meetings are "disappearing" and I cannot find a "trash" icon on the web-based view to recover.  Has something changed recently?  Can someone help me find my "lost" recordings?

Zoom has started enlarging or zooming in the video and appears to randomly move about. Dual streamed, for a while now, via VMIX to a different output where things look completely different. The same video feed is supplying both outputs and have for the longest time been exactly the same. Now Zoom looks horrible, very close up and the motion seems weird and random. It almost looks like an AI is trying to focus on some preferred point. This is new, and I don’t know what is causing it.

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the default channel?

i have made the payment to upgrade pro but payment was made but my plan was not upgraded yet what kind of services is thius ?

Why not starting meeting yet. 

Hi everyone, I’ve been using Zoom to stay connected with friends while gaming, but I’ve been running into an issue where my audio randomly cuts out during longer sessions. It usually starts fine, but after a while, either my mic stops working or I can’t hear others clearly.I’m using a USB headset on Windows 11, and it works fine outside of Zoom, so I’m not sure what’s causing the issue. Could this be related to Zoom settings, background apps, or something with audio drivers?For context, I usually play lighter games like Stick War Legacy, and I’ve also tested modded versions (Stick War Legacy Mod APK) from sources like stickwarmods. The gameplay itself runs fine, but the issue seems to appear specifically when I’m on Zoom during longer sessions.Has anyone else experienced this while gaming and found a fix?

I have staff that work different shifts from week one to week two.  I watched the tutorial on Rotational Schedules but that was specific to multiple agents on a single rotational schedule.  In the rotational schedule, how can I assign a single user to multiple shifts?

Hey. I can't find my recent zoom recordings

When I start a zoom meeting and click Livestream to FB and I click option to my profile timeline and public, FB is only showing it to me and another person. I have friends who don't have this issue on FB. So what am I doing wrong! Chat gpt says I can't do it to a profile only to a page. 

Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. In the navigation menu, click Account Management, then click Account Settings. Click the Webinar tab. Under the In Webinar section, click the Breakout Room toggle to enable or disable it.What should I do if the Breakout Room option is not displayed? Are there specific settings that need to be changed?(Note: I am currently subscribed to Zoom Workplace Pro and Zoom Webinars | 300 Attendees.)

We do multiple webinars every month.  Attendees have to register and then use their link to access the webinar.  I have an attendee who shows they are in attendance but they are not able to access the webinar.  They can’t use the link again because it says they are already an attendee.  If I remove them, it says they won’t be able to rejoin.  This has happened to this attendee more than once.  Any ideas on how to resolve this?

I want to text my friend but I dont know were to put her phone number.

Hi everyone,I’m experiencing two recurring issues with Zoom that are affecting my work, and I haven’t been able to get proper support.I previously opened a support ticket, but it was closed due to a delayed response. The issue is still happening, and I’m currently unable to reopen the case. The chatbot has not been helpful in resolving this or connecting me to technical support.1. Cursor disappearing issue:During meetings, my cursor randomly disappears on my screen (while sharing), but participants can still see it. This happens frequently and lasts around 10 seconds.I use two monitors (laptop + external display), and the issue only affects the Zoom screen.2. Instant meeting issue:When I start an instant meeting using “New Meeting”, participants cannot join and receive the message:“The host has another meeting in progress.”This does NOT happen in scheduled meetings. I am a paid user, and this issue is directly impacting my work.If anyone knows how I can reopen my support case or reach

May I ask if you may let others who can’t download zoom to just use the same page for the meetings.I have a problem with downloading with this device.It is the only option I can use.

It would be great if we could use the AI Companion on the main Hub to search across the notes/transcripts from multiple meetings. Example queries: What are my action items from the past week of “Meeting ABC” What were the requirements for the TDD I’m supposed to write this week from the “Meeting ABC”We can search through notes, but only if we know exactly which notes they are in, sometimes I just know what meeting the discussion happened in. 

after mac os update tahoe 26.3. updated zoom to latest client as well. restarted, re-installed multiple times. every app is working except zoom. zoom just shows a continuous loader after clicking meeting link. same thing used to work in morning.

I am studying at Australia Catholic University, and I want to use Zoom meetings to work and collaborate to complete Group projects. It is going to be my first time sharing Zoom links with my colleagues for any upcoming group projects and assignments.

「Zoom Workplace プロ」 年額サブスクリプションを2027年4月27日に契約しました。この時支払いを「振込」（Invoice払い）で契約しておりますが、請求書がまだ確認できません。管理画面上では該当請求が「処理中」となっており、請求書のダウンロードもできない状態です。また、メールでも請求書が届いておりません。本契約が請求書払いとして正しく有効になっているか、および請求書がいつ発行されるのかを確認できる方法を知りたいです。急ぎ支払いが必要なため、可能であればどうすれば請求書の発行ができるかご存じの方はいらっしゃいますでしょうか。 

제목과 같이 프로연간권 취소를 하고 싶습니다. 전액 환불 가능한가요?계정을 착각해서 잘못 결제했습니다. 답변 부탁드립니다.

I am also having a problem with Goodstack.  They denied my 501c3 discount request and have ignored the additional information I provided.They have miscategorized our organization. We have been given the 50% dicount for the past three years. The category they placed our organization into is inaccurate, and honestly, I believe it is simply a tactic to avoid giving the discount to as many non-profits as possible. Seems very shortsighted in my opinion, but perhaps this is why Zoom ended their relationship with TechSoup and engaged an even less responsive and unhelpful 3rd party vendor?  GoodStack has not responded to the additional information I provided and appeal for the discount on 4/7/26. They did, however, accept all the documentation I provided that verifies my 501c3 status. If the Zoom POC on this vendor relationship with GoodStack could be made aware, it would be appreciated. It has been an extremely disappointing experience after almost 5 years of a really great one with Zoom &amp

Здравствуйте! У меня в прошлом году был оплачен годовой тариф. В этом году у меня нет необходимости пользоваться этим тарифом, но я его забыла отменить. Отменила на следующий день, когда пришел счет на оплату. Сейчас мне приходят письма, чтобы я оплатила задолженность. В кабинете написано, что тариф отменится через год. Подскажите, пожалуйста, как мне сейчас отменить годовой план и чтобы письма с требованием оплаты перестали ко мне приходить. Заранее спасибо за помощь.

Cisco released their latest 9800 series phones over a year ago. Cisco markets the phone as, "use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. My Zoom rep has indicated that this phone might be certified in June 2025 and that it's on their roadmap but that no official ETA has been announced.We are seriously considering switching from our legacy Avaya Aura PBX to Zoom Phone. We like the Poly Edge devices we've tested however the Cisco 8800 and newer 9800 series devices seem a little higher quality and more substantial.  I personally prefer the larger buttons. Has anyone heard anything about when these phones will be supported by Zoom and other cloud calling platforms? I've look at all the providers (Zoom, Nextiva, 8x8, RingCentral, Microsoft, etc.) and none of them support the 9800 series yet, even though it's been out a year.

Hi, I have been experiencing the following issue when screen sharing on Zoom: I use two monitors, one set up with JW Library and Zoom and the other with the second screen for JW Library enabled (with the yeartext/media playing). When I go to share that second screen, it automatically minimises. I can bring it back up by clicking the window in the taskbar. The same thing happens when I stop screen sharing. It's not the end of the world, just inconvenient. Anyone know how to fix this?

I did a double check. Last month charges was prorated.