after payment done not upgraded yet

Hi ​@APEX VELOXA,

We’re glad to have you here. Welcome to Zoom Community.

I’m sorry for the inconvenience. Have you checked if you received a purchase confirmation. Sometimes, you may also need to assign the Pro license to your user account for the upgrade to take effect. You can review your order details in your Zoom account. 

Please feel free to reach out anytime.

Hi ​@APEX VELOXA,

I wanted to follow up and see if you’ve had a chance to check the latest reply on your post.

If it resolved your concern, you’re welcome to mark it as the best answer to help others with similar questions. If anything’s still unclear, feel free to reach out—we’re happy to assist further!