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I had an one hour zoom meeting yesterday, and it's the CLOUD RECORDING is still processing after 24 hours. It shows still processing. It usually takes an hour for it to convert. The storage has space for the recording, and I can't get anyone from zoom to help me. What should I do? This is very disappointing.  https://us02web.zoom.us/rec/share/tiARu9YlXBABp6vPR0Rl6cCSmcPnb3bQ96O27yM7hbPq49cQHSdr5s8f303xAiKg.n_8dY1EUwzQMRP1y

I have had zoom for a while, and w couple years ago I was able to screen record and just regular record, I non longer have the option. when I go into record settings there is no option to local record OR cloud record. I can see the few that I have there, when I sued to be able to. very strange. anyone any idea ? I don't have. "more" button as some are describing and no record button as in many videos show. Thanks 

My profile and account profile have different names. As far as I am aware I have never set up this person in my account, although I know her from a few years back. I have been using this zoom account from the beginning so I am not sure how this has happened?

I have the host/co-host not present if lose connection move to waiting room option selected, but when I do a test meeting and disconnect my computer, it will just make the other participant a host and doesn't put them into a waiting room. Does this option actually work for anyone or does anyone have a fix??If the host and co-hosts are not present or if they lose connection during a meetingSelect the check box to move participants to the Waiting Room if the host drops from the meeting unexpectedly. If you select this option, join before host will be disabled.

I would like to transfer a number of cloud recordings to my dropbox. Is it possible to do this as a group?

I have seen threads about this, but I have seen no response that makes sense. It looks like the company is ignoring or avoiding the subject. Is there any valid reason that Zoom must install on C: and the users are not allowed to customize the install folder (Windows 10)? If not, why does Zoom not allow it -- does it have any intention to do it, and if not, why not? Seems like a simple

Hi, does anyone know if there is a way to have all new users default caller ID to set to the company main number. Right now it it appears that by default users caller ID is their assigned number, then each user can change if desired. I would rather have it reversed. 

It's 2024 and I still have to deal with this 1132 error. I can't login or join. I have classes and meetings coming up 😭. I have tried everything.Don't tell me to submit an appeal request if you're not gonna reply. Help me already! Please provide support. 😭

We have pro versionWhen I share my screen to show Adobe Lightroom my participants can see my screen perfectly well, however when I select a tool in Lightroom to show how to edit a photo, the screen goes blank for my participants and a green border appears on my screen around the main part of Lightroom that I am editing Could anyone please advise When I select these tools, they do not open in a new screen, it is part of the Lightroom software I am usingI am not talking about the normal green border when sharing 

Hi is there a way to retrieve private chat messages in the cloud?  (I just see the Public Chat that's been recorded in the chat) 

When in a meeting in the middle of it the sounds go off. We can't hear each other. Help Please!

Does anyone know how to use Siri commands to call contacts through Zoom Phone? We have a lot of users who want to be able to call Zoom contacts while driving, but I haven't found a way to have Siri recognize how to do this. 

It's surprising how Zoom has ignored customer's requests to add an add-on for Pro users to access 1080p

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064460The graphic in the article linked above presents the options:Call using Internet AudioDial inCall my phone, andCancel On my phone (iPhone 12, iOS 17.5.1, Zoom version 6.0.12 (15866)) my only options are No audio, orDial in How do I fix this so I have the option to Call using Internet Audio back again?

I have two zoom account. One have 500 participants and the others have 300 participants.Is possible two combined zoom to get more participant? 800 in my case.

Hi  I want to use the virtual background without a green screen.  I think I meet the requirements, but it doesn’t seem to work for me. I have a MacBook Air - 13inch 2017Processor 1.8 GHz Dual-Core Intel Core i5Memory 8 GB 1600 MHz DDR3GRaphics Intel HD Graphics 6000 1536 MB Does anyone know if this meets the requirements or not. If yes, how can I get it to work? thanks! 

Physiacal videos in the USA are made in the NTSC format, and in Europe in PAL. But with Zoom recordings, is a recording playable in both continents without adjustment or transfer etc? (Example, a recording of Zoom is made in Europe. Can it be sent to USA for playback with equal quality?)

Hi,  My company has a zoom account to organise webinars for max. 500 attendees. However, we have recorded the webinars and now I am wondering if there is also set a maximum on the number of viewers when we make the webinar on demand?  Thanks for your help!  

Hello. I often record Zoom meetings and want to share them with others. How do I remove the requirement for these recipients to enter a password? In other words, I simply want them to be able to click on the link I send them and start watching my video, without having to enter a password. Thanks! Scott

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality.  I've looked into the issue and it seems that there's a problem with the robot.txt file associated with the zoom domain that we have no access to.  Has anyone else experienced this, and is there a way to fix the issue? It's unclear why this happens and what triggers the issue, but I have encountered the problem several times in the last few months. 

I have spent hours trying to figure out how to save chats.  They used to save automatically.  Then I had a problem and was told to de-install zoom and reinstall it.  Since then I cannot save them.  I cannot even copy them to paste. There are multiple places that seem to have options to save chats, each requiring a different application. The one time I got past Bolt/the gatekeeper, who cannot answer a single question, I spent an hour online with someone who felt my questions were not worthy of an answer, so he chose to answer his own questions.  I've spent hours on this. If I click on the icon to save the chat, it shows me the options and they don't work. I'm beginning to think that Zoom Customer Care is really being paid by the competitors so everyone leaves zoom.

I am trying to share a second camera but can't change its source.I have 6 possible video sources listed (I'll just call them source 1-6 for now). My main video is on "Source 4", but I want to share "Source 2" as a second camera source, but it keeps defaulting to "Source 1". Or, if I try to switch camera, change source, then switch back, it seems to pick a random source!How can I select a different source for my 2nd camera? When I try to change source it changes my main camera (PiP image) instead.Failing that, how can I remove video sources from my list of video resources?Thanks

I am having an event soon and I will like to activate zoom HD, appreciate any prompt help

HiI would like to know can we check when a meeting was set up?Thanks.Regards,Achini

I ported my office number over to Zoom a few months ago. Since that time I have not been able to access any calls and even more importantly my voicemail. Fortunately most client have my cell number but not all. Somebody please give me some help. There is NO customer support that I can contact. I don't know if there is a plan where I can upgrade for help?