Error code received for Webinar Update and not for Webinar Create | Community
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Newcomer
May 14, 2026
Question

Error code received for Webinar Update and not for Webinar Create

  • May 14, 2026
  • 2 replies
  • 107 views

Hello,

 

We have an integration with Zoom that uses Server-to-Server OAuth for communicating with Zoom. When we make an api call to create the webinar, it is successful. But when we try to update the same webinar, Zoom returns the following error :

 

{

    "code": 4711,

    "message": "Invalid access token, does not contain scopes:[webinar:update:webinar, webinar:update:webinar:admin]."

}

 

The authorization token created has the following scopes:

 "scope": "meeting:write:meeting:admin meeting:read:meeting:admin meeting:write:registrant:admin meeting:write:batch_registrants:admin webinar:write:webinar:admin webinar:read:webinar:admin webinar:write:registrant:admin"

 

When we asked the client to add the webinar:update scope, we were told that option no longer exists in zoom. Could you please help resolve this issue? Thanks! 

    2 replies

    New Member
    May 17, 2026

    We are facing the same issue. The error talks about a scope that doesn’t exists.

    We are trying to remove a participant ( registrant ) from a webinar via an API call.  

    New Member
    May 17, 2026

    I was able to solve it using this : 

    In your Zoom Marketplace app, add:

    • webinar:write:admin
    • and usually also webinar:read:admin
    Newcomer
    May 19, 2026

    Unfortunately, that didn’t work for us. We already have those scopes are set up. Still looking for some assistance here. Thanks!