Products

Hi -- I'm wondering if there is a character limit in the chat box?  Some times I have around 800 characters in a passage I need to share with my group and a message appears saying 'message is too long".   Thanks

the format here has changed. I can choose to join or host but no choice to schedule a meeting as I have done in the past.  Help?Kathi Grace

For some reason I can’t share my screen even if I am host and also I am on a Malden public schools oh yeah it is a Chromebook PLS HELP😭

During Covid, I built an assistive device which the device being used for Zoom meetings sees as a keyboard.It has buttons on it that allow for very quick and easy access to two functions, Mic Mute, and Raising your Hand. It works very well on Windows, though I have not had a user using Mac to test it on that platform.I inquired about this first question in 2021 or so, and I was told it was actually being worked on. I understand why keyboard shortcuts for toggling Mute and the Hand are used, as the user most of the time can see the indicators on screen. Assistive devices, though would work so much better if there was separate keys for Muting, and Unmuting, as well as Raising the hand, and Lowering the hand. I would never suggest removing the current keys, but perhaps keys that perform these functions could be added? Could that be possible?Another question I have has to do with mobile devices, which more and more are being used with keyboards. I feel that i

I find the live transcipt feature very useful during our calls. I don't usually make an audio recording of calls. But when the conversation is finished, I usually have to wait until everybody has signed out and then shuffle about to find the transcript,  then open it, then view it in folder and then save it in a relevant directory on my computer.  If I exit the call myself as the host, there does not seem to be way to find the transcript.  My method seems clumsy and wasteful. Is there a better/faster way to do this and can I do it after the call is completed.  TIA GB

We are a small non-profit with a Zoom Pro account that we share amongst different people.  That is, we have a number of different meetings all owned by the same Zoom account, but  different people run them and all those people have a need to log into Zoom using our one Zoom Pro account in order to run the meeting as Host..    Let's say that the one Zoom account is "***********" and note that one person only can log into that email. Today, for the first time, someone got the message, "We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom"  and, of course, Zoom sent the code to *********** but the person running the meeting was not the person who has access to the email! You see the problem.  How can w

 HiRunning MacPro here and trying to output audio to a different sound device.  I have several aggregate devices that I set up for different scenarios.  The are all hosted by the same 32ch interface.  This particular set up is supposed to take audio out on ch 15-16 but instead, It keeps playing it on channels 1 & 2.    Is it because Zoom does not recognize aggregate devices?  It plays it on first two channels of the default interface even though in preferences is chosen an aggregate device. I hope you understand what am saying 🙂 Any ideas? Thanks 🙂   

How do I download a meeting chat after the meeting has ended and session closed?

I do not want this window to appear ever. We use Zoom and open the meetings from our calendar, we don’t use or need any other management capabilities. This window is constantly opening, how can I make it go away? Do not want this window to appear, how can I suppress it? 

Hey Folks, I was going through the custom role for my Org and when i gave the “Delivery receptionist” edit permission to a member, he was able to Delete and add Deliveries registered.The Document says that he can add the deliveries but there is no mention of the delivery delete. my take is that he along with this role he should also have the “Delivery Management” Edit permission to delete it.Can you please clarify it, i am confused. regards,​@HDR  

Hi.I want to change the mirror video function.And I learnt that I need to go to settings.Setting should be below the picture of me.Guess what.There's nothing there.100% nothing.Can anybody help? 

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

Hello,  During our breakout rooms, the audio is leaking from one breakout into another breakout. Each individual is remote and not located in the same physical space. The audio is slightly decreased but is overtaking the breakout rooms discussions. Is anyone else having this issue or heard of something like this?

The automatic input level adjustment does not work when Original Sound for Musicians is enabled with High Fidelity music mode checked.Environment: Windows 11, latest Zoom desktop client. Reproduced on three different laptops (Lenovo, Dell, etc.) - same behavior on all.Steps to reproduce:1. Enable Original Sound for Musicians2. Check "High fidelity music mode"3. Open Settings > Audio > Test Speaker & Microphone4. Speak quietly, then loudlyExpected: Input level adjusts automatically to normalize volume.Actual: Input level is stuck at a fixed position regardless of voice volume.Switching back to standard mode (noise removal) - the automatic gain control works correctly, the level indicator moves and adjusts as expected.This is 100% reproducible across all three machines. I also submitted this through the in-app support form.Has anyone else experienced this?

Hi All,I work for an MSP and recently it was brought to our attention that Zoom Workplace itself forces the device to perform a restart after we deploy an update remotely. This happens even when using parameters that are meant for MSI packages (for example /norestart). Has anyone found a way to prevent the update from forcing the device to restart?Please advise.  Thanks.

Entrar a una reunión 

After a recent update, I no longer have the choice to save my recordings to my computer.  That’s extremely annoying as I don’t trust the cloud and, apparently I have good reason not to.  My recordings have not showed up in the list of recordings.  That’s over an hour of recording time that I have to redo.  I am beyond furious.  Please fix this ASAP.  Also, please consider testing your software before pushing it onto us, so that you don’t cost us time we don’t have.

I just got a new computer, Windows 11 and cannot switch off the background noise suppression in audio settings. This means that when I use a meditation gong for group meetings, the gong cannot be heard. I tried music settings, original sound etc, but nothing works.   Plus I can only find audio settings when I am in a meeting, not when I am just on my own profile. Perhaps this is normal, but I have been trying to change the settings when in a meeting context. Any help appreciated. I saw that other users have had this problem too. 

This is a serious usability limitation that directly affects professional and large-scale Zoom usage.In auditoriums, temples, conferences, and large meeting halls where Zoom is displayed on LED walls or projectors, participant names are not readable from a distance due to the fixed and small font size. When managing sessions with hundreds of participants, this creates operational confusion and reduces overall professionalism during live events.Zoom is widely used for enterprise and large community gatherings, yet there is currently no option to adjust participant name font size. This basic display control is essential for real-world environments beyond small laptop or mobile screens.A customizable font size option (small/medium/large or scalable slider) for participant names should be implemented as a priority. Without this, Zoom becomes difficult to use effectively in large venues, and many organizers are forced to explore alternative platforms that offer bette

i switched my gmail handle and zoom didn't recogize it so it made me make a new account

ho installato zoom e nella riunione online non si sente la voce del mio ospite, come posso fare? 

I would like to use the Zoom Lobby to collect the attendee's acceptance of consent (for example, consent that the session is recorded). I can put the appropriate message in the lobby description. May I also have an "Accept" button that then places the attendee in the session? Ideally, there would also be a "decline" button that exits Zoom. Thanks.

why all my recording conference GONE today? 

I would like to send reminders to registrants of a meeting with registrationIf I send the link, they have to register again.It is without tags/not personalized like in a webinar, or like the confirmation e-mail.

I need help figuring out if I even have zoom access for my hearing tomorrow