Booking Reference variable on Zoom Scheduler
Hi team,
I would like to submit a feature request for Zoom Scheduler.
Currently, when using Zoom Scheduler booking confirmation emails, there does not appear to be a variable available for a unique booking reference or booking ID. This creates challenges when managing large volumes of appointments, as there is no simple way to reference a specific booking in email correspondence, support queries, reporting, or cancellation requests.
Requested enhancement
Please add a system-generated Unique Booking ID as a standard Scheduler variable that can be inserted into:
- Booking confirmation emails
- Reminder emails
- Cancellation emails
- Calendar invitations (optional)
For example:
Booking Reference: {{BookingID}}
This would allow administrators and attendees to easily identify and reference individual bookings without relying on meeting IDs, attendee names, or appointment details.
Business benefits
- Improved support and troubleshooting
- Easier tracking of bookings and cancellations
- Better integration with internal case management and CRM systems
- Clear reference number for attendees and hosts
- Reduced administration where multiple bookings exist with similar details
This functionality would be particularly valuable for teams using Zoom Scheduler to manage high volumes of client appointments and consultations.
Thank you for considering this enhancement request. I would be grateful if you could advise whether this capability is currently on the product roadmap.