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Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

Hi, I am having an issue with my Zoom recording (windows), After I ended the meeting, the conversion pop-up did not appear, so the recording was not converted. I also cannot find the converted video either on my local computer or in the cloud. Could you please help me with this? 

Hi all, Where can we see a history of all emails sent to registered participants? Also, how can I check if/when reminder emails will be sent to them?

I use Zoom on two devices. As I use two devices, I quite often get a trigger email thinking I am not bona fide, and will send a verification email to an email account I cannot get on my second device. Is there a way of using an authenticator app to verify who I am, rather than using email?Thanks.

I use Outlook calendar. I also use the Zoom Plugin in the ribbon to send an invite out for my Executive. When I try to reschedule the meeting, it moves off the calendar for a few seconds and then pops right back to the original time slot. Has anyone else experienced this? If so, how have you fixed the issue? If I use a different Zoom plugin, mtgs will move normally, but I have a ton of mtgs I have booked on the calendar using the original plugin and need to be able to move them when necessary. 

Hi,I have an event coming up and I want to have two video options recorded - 1. Speaker view 2. Speakers side by sideThere will also be a gallery of participants who will have the option to interact with the speakers but we do not wish them to be seen in the video, only hear their voices.i checked the boxes record speaker, gallery and shared screen. I next unchecked the gallery option, however, we got one video which was great and switched from speaker to speaker, but the other was full gallery. Both speakers were made host and co-host and we also pinned them.What else do we need to do to avoid showing the gallery of participants? spotlight? thank you 🙏 

I have changed phones but can't locate an app for free 'basic' -  personal use. Anyone have a link? Guidance greatly received.

When the internet works in my classroom, I have found it convenient to start a meeting (which only I attend), share my screen, and record the presentation.  I then upload the recording to a university course website, so students who missed the lecture can hear it while seeing the slides.  My only problem is that I am in a class room with unreliable internet, so I often don't have an internet connection, and I can't start a meeting through my normal process (open zoom, click start a meeting).   Is there anyway to start a meeting without an internet connection?

I'm creating a meeting. I pasted the attendee emails into the Attendees box and pressed Enter per the instructions, but only the first one shows in the box. Then when I went to Edit, there was no list of attendees at all. How do I see the full list of attendees? Suggestions: On the page for creating a meeting, make the Attendees box behave like a normal text box, so when the user pastes a set of email addresses, they all show in the box. And on the Edit page, include the list of attendees!!!

Does anyone know how to download all phone call live transcriptions in bulk? Right now, I only see the option to copy and paste each one individually, but the system doesn’t seem to allow bulk downloads. What we’d like to do is export all of these transcripts and connect them to a Google Spreadsheet. From there, we want to create an automation that automatically adds both the call transcription and the call recording into our CRM. Can someone guide me on how to achieve this or suggest the best workflow?

I’m new here. Looking to get involved in chats and meetings but don’t know how. Help would be much appreciated. Thank you. 

Hi everyone, and welcome to the Zoom Hub Community! 👋   Zoom Hub is your central place to access, organize, search, and create all your zoom assets — including Recordings, Meeting summaries, Docs, Whiteboards, and Clip — all in one place . With AI Companion, you can generate content instantly.     Here are a few highlights you can try today:   Create with AI Companion — from meeting summary Docs and project tracker Data Tables to brainstorming Whiteboards. Find meeting assets quickly with Browse by Meeting and powerful search filters. Organize your files with folders and easily access them through My Files, Recent, or

Hello, Is there a way to enable or disable desktop app call control in bulk/batch? the link below only show how to do it for one at a time.https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059345#h_01FYSFJRPRSG3SF29MB6V7ENB8 Thanks,Tom

Before I updated my Zoom yesterday 9/29/25, there was an option to send an email to the invited participant to join the meeting. Now, that option to connect with my email is not showing. In the past, a window would pop up for me to choose Gmail. Now, I do not get that automated option. Please help me reset this automated populated email with the zoom link to invite the participant to join the Zoom Call. Thanks,

J'ai des carrés gris foncé qui apparaissent dans mes enregistrements vidéos, correspondant aux fenêtres que je consulte pendant la réunion : comme la fenêtre du chat, le nom d'un participant qui lève la main, la barre d'outil pour annoter, et même le carré de ma vidéo en dessous de celle-ci !! Cela est très gênant.

What I want to do is, to export my notes in OneNote to Zoom's Whiteboard and collaborate with the attendees.  It will allow me to both1 use my pre-prepared lecture ones without copy-pasting every element (texts, images, audio clips) one by one into Whiteboard2 because exporting these notes into Whiteboard (not screen sharing) I will be able to collaborate with students on my lecture notes. Meaning students will be able to annotate on my exported OneNote notes.  A) is this possible?B) if no, what is the best, fastest work around to achieve such? I repeat I dont want to share my OneNote or PowerPoint screen. Because this will be a monologue. Students wont be able to put their remarks or markups on my OneNote lecture notes. Or will they be?  I just couldnt figure out how to do it. Plus, I still want to play sound clips of lecture notes. But afais it is not

I currently have a free account. I recorded a meeting in the cloud, but unfortunately I don't have a cloud capability because my account is not upgraded yet. If I upgrade now, can I still access my recording, even though it was made when I was on a free account? 

Hi Team,  I noticed that the option to create Server-to-Server OAuth option is disabled for me, however it was enabled previously. Also, I can not edit the app that I created before via Server-to-Server. The other two options are still valid (General app & Webhook). I still have the admin role on the account.  There's only one tip text over the created app's name: 'Unable to view the app. Contact administrator for access.' 

At least three times this month, I have had people unable to join my Zoom meetings due to needing a passcode. Each time, the setting for Personal Meeting ID (PMI) Passcode had been turned on. I did not turn this on. I have the waiting room enabled, so that should cover complying with the Security Guidelines.  Every time, I have to manually go into my settings and turn Personal Meeting ID (PMI) Passcode off.  This is a big problem for me as I have weekly recurring and monthly meetings with 10+ people. Is anyone else dealing with this? 

Hola. Agradezco me puedan decir cómo hago para que durante una reunión la imagen de los asistentes no se quede congelada, el audio continua normal. Yo soy el anfitrión pero solo sucede en mi computador, los otros asistentes pueden ver la imagen sin interrupciónl

I have a blue background that I cannot disable. I've looked at other responses to a similar issue but it hasn't worked. I have uninstalled Zoom and reinstalled it and that doesn't help either. When I look at background settings, it shows NONE as the selection and I cant do anything.

Hi. We need assistance verifying one of the domains tied to our app.

Hello I am trying to find how to do something, and wondering if it exists within Zoom or as a third party add on.We use Zoom at my church.  Our main services are mostly in English but we will have a prayer or two in French, or sing one verse of a hymn in French.  We also have a multilingual Taizé service where we switch among 3 or 4 languages throughout.  The multilingual content is generated by the same speaker, not different speakers.  But captions for French text are coming out garbled.  To make matters worse, when we livestream to YouTube and the recording is saved there, the Youtube captions might not match the Zoom captions.How can we get Zoom to offer English captions on English content, and French captions on French content, from the same speaker?  Every example I've looked at assumes each speaker speaks only one language.I dunno if I can post an example, but if it's ok I will post a URL

Wie kann ich den Warteraum bearbeiten?Im Web über Einstellugnen/Sicherheit... WarteraumAktivierung möglich, jedoch keine Bearbeitungsmöglichkeit. Wo kann ich das einstellen?

I am sending Zoom invites. The invitation and all the invitee names are appearing in my calendar. I am sending the meeting requests out, but they are not receiving these requests.  It has not gone into spam folders. These calendars are also a mix of Outlook and I-Cal. No one is receiving my Zoom invites. Please, can someone assist? Thanks.