Meeting shut off too soon | Community
Skip to main content
S
New Member
Saint Paul
New Member
June 9, 2026
Question

Meeting shut off too soon

  • June 9, 2026
  • 2 replies
  • 34 views

I hosted a Zoom meeting this past Saturday (6/6/26).  The meeting time was scheduled for 1.5 hours.  Zoom shut me off at 40 minutes.  I have been assured that our account is current.  Why did it limit me to 40 mimutes?

    2 replies

    Tom
    Zoom MVP
    Tom
    Zoom MVP
    June 14, 2026

    If the meeting cut off at 40 minutes, then it was scheduled with a basic/free account.

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    June 14, 2026

    hi ​@Saint Paul ,
    If Zoom sees the meeting is hosted by a free or basic account, it is limited to 40 minutes, and you must wait another 10 minutes before you can start another.

    This would not be the case if you had a paid account.

     

    All the best

     

    John Drinkwater

    Zoom Community Super Champion

    I am not a Zoom Employee

     

    https://www.youtube.com/@boomwithlordzoom

     

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.