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I’ve created a custom template under AI Companion/Custom Meeting Template. It is saved, published and accessible to the 'entire account’When I go to select this as my preferred meeting template to use and change the default template (currently set to ‘general), my template does not show up on the list to choose from.  Under the template tab ‘by my company’, the template number shows as ‘0’.I’ve looked everywhere to figure out what I’m doing wrong! Any and all help appreciated.I have a Pro license.  

Please help me enhance the video clarity of my webinars and meetings in the background. What's the maximum level it can be adjusted to? My lience is: Zoom Webinars- 500 attendeesMy Plan is: Zoom Workplace Business Plus

Recently, Zoom’s Note-taking has popped up on my Mac each time I use Siri to place a call on my iPhone – see the attached screenshot.I’ve not found a setting to block this pop-up.-- Ward 

Hi, We have a request to add a new inbound path, but deliver to an existing queue. I know I can identify and tag DNIS in the flow and route to different skills.What I need to be able to do is display either the incoming DNIS or the Skill to the agent *prior to answer* ie on the inbound call notification.After testing I am aware I can enable the DNIS variable to show as an extended panel on that notification, but that is a global setting. Is there a way to do this at a queue level? The requestor does not want to create any additional queues to service this as volume is minimal. But agents need to know prior to acceptance as greeting will be different.  

I am looking for an integration (synchronization, not just import) of my Zoom calendar with other calendars. Ideally it would be a bi-directional synchronization via webdav. Does anyone have a solution for this. Background: Neither Google nor Outlook fulfill the necessary data protection requirements and couldn't be used.Many thanks in advance

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it.  Tyler

I record often and since just this week, my RECORD button is no longer where it used to be. It used to be between SUMMARY and REACTIONS in the lower bar in the zoom meeting window. I've looked for ways to add it back, but have had no luck. Any help? 

Дніпровська міська рада є органом місцевого самоврядування м. Дніпра, Україна. Ми використовуємо платформу для проведення онлайн-засідань сесій ради вже понад рік. Нажаль, програма не має у налаштуваннях української мови та не розпізнає літери української абетки. Під час онлайн-трансляцій, в імені користувача програма замінює українські літери на знак "*". Також на записах подекуди повністю відсутні імена користувачів у їх віконцях. Ми вже неодноразово звертались із цією проблемою до вас.  Просимо вирішити її та додати до програмних налаштувань українську мову, адже мова є невід'ємною частиною української нації!Заздалегідь вдячні. The Dnipro City Council is a local self-government body of the city of Dnipro, Ukraine. We have been using the platform for online board sessions for over a year. Unfortunately, the program does not have the Ukrainian language in the settings and does not recognize the letters of the Ukrainian alphabet. During online broadcas

从中国大陆无法加入会议，显示错误代码33002，什么原因，如何解决？本人系付费账号，中国大陆参会者无法登录zoom、不登录zoom的情况下通过链接直接入会显示“无法加入会议，错误代码33002”

Hello,So up to now I've been able to use a Rode Video Mic-Me USB-C external microphone on Zoom calls with no issues.  I log in via the Zoom App on a Samsung Galaxy S25 Ultra (Android).  After a hiatus over the holidays, however, when I plug this mic before/during a Zoom meeting I get a pop-up stating the video cannot be turned on and that I should check if other apps are using the camera.   The microphone works fine when recording video on the native camera app while not on a Zoom, so I know it's not Android OS or my phone causing the problem.  Also, I plugged in USB-C earbuds during a Zoom meeting with no issues, so I know its not just any USB device blocking the camera - only my Rode mic Moreover, if I start my own Zoom meeting, the camera works (I can see myself) until someone else joins, whereupon the outgoing camera completely shuts off and I receive said error msg.  While I can se

Several times now, a recurring meeting after several successful meetings becomes invalid. The recurring meeting is not listed to be reinstated. Why?Information on the web states that a link becomes invalid because it had been deleted. The host tells me that she did not delete the recurring meeting.Any ideas why?Do alternative hosts have the ability to delete a recurring meeting? 

I use a link with my clients to book meetings but recently shows them this message "This booking link has expired, Try refreshing your page, or ask the organizer to send a new link." I dont want to change the link i printed its QR code on my business card! What to do?

I just created my schedules today and the links worked earlier, now every single one of them returns this message when trying to go to the scheduler page. Anyone else having this issue?

Chào cộng đồng / Bộ phận hỗ trợ Zoom,Tôi đang gặp phải một vấn đề nghiêm trọng khi cố gắng đăng nhập vào ứng dụng Zoom của mình. Sau khi nhập đúng địa chỉ email và mật khẩu (hoặc sử dụng phương thức đăng nhập khác), tôi liên tục nhận được thông báo lỗi với mã 1132, và không thể đăng nhập thành công vào tài khoản.Thiết bị đang sử dụng: MacBook Air M2Hệ điều hành: macOS Sonoma 14.5Phiên bản ứng dụng Zoom: 6.5.6 (60177)Thời điểm xảy ra lỗi: Lỗi này xảy ra mỗi khi tôi cố gắng đăng nhập.Các bước tôi đã thử để khắc phục nhưng không thành công:Kiểm tra kết nối Internet: Đảm bảo kết nối Wi-Fi ổn định và thử với các mạng khác.Khởi động lại MacBook: Đã thử khởi động lại máy nhiều lần.Cập nhật ứng dụng Zoom: Đảm

Hey Zoom Community, Has anyone ever successfully figured out how to appeal a 1132 error code or been able to contact an actual support agent from Zoom? I'm getting increasingly frustrated with Zoom because I need it for my job, yet when I "appeal" the error code, I get a generic response from no-reply email saying I violated the terms of use, which I did not. I thought I would be able to call Zoom support to talk to an actual worker, but it seems that Zoom makes it literally impossible to talk to an actual agent. I'm extremely disappointed with Zoom and, quite frankly, amazed at their ineptitude. If anyone has a solution to this issue that would be great. The only thing I can think of at this point is to buy a new laptop and use a new email to sign up for Zoom because they also ban your MAC address. Thanks

Could we get a notification sound for when a Meeting Breakout Room participant clicks "Ask for Help?"Invariably, I'll be standing up stretching or working on something else when I've been kicked out of a Breakout Room. It would be immensely helpful to have a "ding" or other notification that the request to come back into the Breakout Room has been clicked. Thanks!  Karl

I’ve noticed in the last few months that when I use the GCal integration to add a Zoom link to an event, it automatically adds a docs.zoom.us link for a meeting agenda. It adds it in an uneditable field, so I cannot delete this link, even though I don’t want to create meeting agendas via Zoom docs. This is confusing for my attendees as they can’t find the actual agenda, which I put in the description field.Is this a setting I can turn off?

I have a MacBook Pro and Chrome browser that I am using for a live music recital.  I struggle with knowing exactly how to set up the meeting with the correct audio settings for the Listener/Viewer.  Do I determine the correct audio settings when I create the meeting or when I actually begin the meeting?  I did this before and something wasn’t right but couldn’t determine what exactly was wrong. Grateful for some guidelines.Ed 

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can some

For zoom meetings in my group I will copy and paste the zoom link in our chat for easy access. Recently, when I paste the link a WhatsApp phone number shows in the pasted message even though the WhatsApp number is not in the original message. When I try to edit the number out the number doesn't appear in in the edit box. What can I do to stop the WhatsApp number from appearing. I do have WhatsApp on my phone but I rarely use it and only to read messages, not send 

Ho un samsung tab a6 android 8.1.0 ma non mi fa installare zoom. Come posso fare?

I’ve received notification from zoom for permission to a video.  I’ve never had to grant permission when I provide the link with the password.  The link and password will not allow access to the video.  Any suggestions?

Hola buenas tardes quisiera saber cómo puedo hacer para grabar una reunión en vivo yo estaba haciendo un zoom de un webinar y pedí permiso al anfitrión para grabar mi pregunta es dónde quedó esa grabación el anfitrión grabó la el webinar dónde voy a las grabaciones porque estoy perdida espero su respuesta saludos

We have a small office where our team frequently books recurring weekly or bi-weekly meetings in our shared meeting rooms. I typically advise them to schedule these through Outlook and select the meeting room as the location, since our Exchange setup doesn’t restrict recurring resource reservations.I’m currently creating a “How to Reserve a Meeting Room” guide and was asked to include steps for booking rooms through Zoom Workspace. As the Zoom admin, I’m trying to determine whether it’s possible to adjust the “reserve workspace in advance” setting in the Zoom admin portal - specifically, can this limit be removed or set to unlimited?Has anyone configured this or found a workaround?Thanks in advance! 

 Hello! I am participating in a meeting opened by someone else.The 'Share' button is not visible in the menu below.The person who hosted the meeting has set it to 'Share with Everyone,' and others say they can see the 'Share' menu.How can I resolve the issue where the 'Share' button is not visible on my computer?Please provide guidance.