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How can I block Zoom's Note-taking pop-up?

Forum|Forum|5 months ago
April 7, 2026
14 replies
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Recently, Zoom’s Note-taking has popped up on my Mac each time I use Siri to place a call on my iPhone – see the attached screenshot.

I’ve not found a setting to block this pop-up.

-- Ward

Best answer by ExpertswhoJohn

Hi @WardClark ,

Before you disable this tool, are you aware that this is the tool that creates mynotes, in other words this makes the notes for your meeting summary and if you disbale it, you will stop getting summeries.

It is like that so you can pause and restart it if you wish to pause and have a discussion that you do not want to be reocrded, then you can restart it.

I can not find a zoom docs link to explain this, although i am certain there is onw, so here are my notes with a little formatting from chatgtp

Disable it for your own account

Sign in at zoom.us.
Open Settings.
Select the Zoom AI tab.
Under Meetings, switch off:
- Meeting Summary with AI Companion
- My Notes with AI Companion, if shown
- Automatically start Meeting Summary, if you only want to stop it launching automatically

If a switch is greyed out, it has been locked by your Zoom account administrator.

Disable it across your whole Zoom account

Open Admin Center → Settings → Zoom AI.
Under Meetings, disable the relevant Meeting Summary/My Notes options.
Click the padlock beside each setting if you want to prevent users from turning it back on.

Stop it during a live meeting

As host, open AI Companion and select Stop AI Companion or Stop Meeting Summary. Stopping it prevents further transcription, but it does not necessarily delete content already produced.

If it is an external notetaker

If you see a participant named Otter.ai, Read.ai, Fathom, or something similar:

Open Participants.
Find the notetaker.
Click More (…) → Remove.
Use the Waiting Room so future bots cannot enter without approval.

That is a separate participant bot, not Zoom’s built-in AI Companion. Zoom’s newer AI can also attend third-party meetings; that is controlled under Settings → Zoom AI → Allow Zoom AI to join third-party meetings. Zoom’s current instructions explain that setting.

All the best

John Drinkwater

Zoom Community Super Champion

I am not a Zoom Employee

https://www.linkedin.com/in/johndrinkwaterlordzoom/

https://www.youtube.com/@boomwithlordzoom

Vinnie

Community Champion | Customer

Where have you looked @WardClark ?

It seems more like an Apple Setting than a Zoom setting where you need to look. The screenshot seems to show like you are making the call from the Mac, or at least controlling the iPhone from the Mac so I would look there if you haven't yet.

Calling/Controlling a call from another Device (apple setting).
Making Zoom Notes the default Notes application (apple setting ?)

J

Jason Farrell

Newcomer

It’s not. I get it on my not-Apple desktop as well, and am also keenly interested in getting rid of it.

Vinnie

Community Champion | Customer

I see.

I don't have the means to replicate this with a Mac; you can always do a quick test by disabled Zoom Tasks in Zoom's Portal to verify if you still get the same behavior, trying to figuring what is the connection. Also you could try checking the individual settings of AI Companion related to tasks

https://zoom.us > Personal > Settings > AI Companion > AI Companion: Try disabling everything that is “Automatic”
https://zoom.us > Personal > Settings > AI Companion > Tasks: Here you can disable Zoom Tasks completely

Let me know how it goes.

G

G Eric Moorhouse

Newcomer

I am also tired of this pop-up on my Windows PC. It is very hard to manage the Zoom interface when changes like this conspire to slow us down.

T

Terrence Narayan

Explorer

@WardClark @Jason Farrell @G Eric Moorhouse I see the same pop-up on my Windows 11 computer.

I’ve gone into my Zoom's Portal and turned off the following individual settings related to notes.

https://zoom.us > Personal > Settings > Notes > General > Enable my Notes: Disabling this disables all Note related icons and pop-ups in my Zoom meetings.

Posted on April 20th, 2026. On Windows 11 and my business account. Zoom Version 7.0.2 (34412).

J

Jason Farrell

Newcomer

Thanks. I have no idea how I didn’t find that before, but I’ve turned that off now and I didn’t get the pop-up.

W

WardClarkAuthor

Explorer

With an assist from earlier comments & Claude, I was able to disable the Zoom Notes pop-up in my Basic account on macOS Safari:

https://www.zoom.com/ > Sign In > left navigation menu > My Account > Settings > Notes (top tab bar) > General > Enable My notes

K

Keith Cole

Newcomer

I think this will work. I haven’t tested it yet, but it makes sense. Disable all of these:

A

Angabriela

Newcomer

To block the pop up:

Go to Zoom Home > Settings (make sure it's the icon on the far left in the gray margin at the bottom) > Notifications & sounds > scroll down a screen or two to find “Reminders to open My notes in these apps (_) > Manage. Turn off for Face Time and What’s App and anything else you don’t want the pop-up to appear on.

When you get to Notifications & sounds, there are several categories, starting with Volume, then Ringtones, etc. Scroll down to get to “Send desktop notifications for:”. The options there include “Upcoming meetings,” “Automatically detect voice activity to create My Notes,” and then “Reminders to open My notes in these apps.” Beside the “Reminders to open My notes in the apps (_)” is a button for “Manage”. Click on Manage, and you get a list including Zoom, Microsoft Teams, Chrome, WebEx Discord, Slack, WhatsApp, FaceTime, Safari, Microsoft Edge, and Firefox. I toggled Off for FaceTime. Then made a call on my Mac, and voila! No notes pop-up. Yay!!

S

SarahLuna07

Newcomer

I finally figured this out (for Windows PC). You have to go to settings > notification & sounds … scroll to the “Send desktop notifications for” section and toggle off “automatically detect voice activity to create My Notes”

Also make sure that under Meetings & webinars > When Joining meetings and webinars - that the “auto-start my notes” is toggled off.

Q

Quinn Thomas

New Member

Feedback for the Zoom Team as a business owner, this is completely unacceptable and a security concern, that your note taking feature opens for other unrelated apps such as MS Teams or mac calling etc. and so difficult to secure and disable. As a company I set up security policy blocking all installations of this application and will only use the web version for exception for other clients that still use this high security risk software. I have also set up security profile to block installation of the phone app as well.

ExpertswhoJohnAnswer

Community Super Champion | Customer

Hi @WardClark ,

Before you disable this tool, are you aware that this is the tool that creates mynotes, in other words this makes the notes for your meeting summary and if you disbale it, you will stop getting summeries.

It is like that so you can pause and restart it if you wish to pause and have a discussion that you do not want to be reocrded, then you can restart it.

I can not find a zoom docs link to explain this, although i am certain there is onw, so here are my notes with a little formatting from chatgtp