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March 3, 2026
Question

Can't select custom template

  • March 3, 2026
  • 0 replies
  • 5 views

I’ve created a custom template under AI Companion/Custom Meeting Template. It is saved, published and accessible to the 'entire account’

When I go to select this as my preferred meeting template to use and change the default template (currently set to ‘general), my template does not show up on the list to choose from.  Under the template tab ‘by my company’, the template number shows as ‘0’.

I’ve looked everywhere to figure out what I’m doing wrong! Any and all help appreciated.

I have a Pro license.