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I'm using the Zoom client app on macOS and I have two valid Zoom accounts; one I use for an organization and the other is my personal free one.  The latter used to be linked to a different Email address which I've since deleted, but when in the Zoom app and when I click on my account icon in the upper right hand corner and select the "Switch account" option, I see three accounts ... the two valid ones and a 3rd for the now nonexistent Email address. There's not a Zoom account for the invalid address because I changed the Email address for my person account to the now good one, so I have no way to log into Zoom with the old address to delete the account. I'm just looking for a way to remove that from showing up in the client app.

I need to upgrader my zoom partipitations strength to 300. Please help

hlo am a student but i want to join the zoom  class pliz help me how i can join it 

Just wanted to share this in case anyone else runs into the same issue, because this was driving me kinda crazy lol.Recently my camera in Zoom started taking forever to turn on. Every time I clicked Start Video, it would stay gray for like 5-8 seconds before the video actually showed up. Sometimes I would even get a "Connection Failed" error and the camera wouldnt start at all.The weird part was my camera itself seemed totally fine. If I opened the Windows Camera app, the built-in camera opened right away. I also tried an external USB webcam in Zoom and had the SAME delay, so it didnt really seem like a bad webcam.My laptop specs btw:Intel Core Ultra 9 185H 32GB RAM Intel Arc Graphics Windows 64-bitI updated Zoom, Windows/firmware, restarted the computer, closed OBS and anything else that might use the camera, turned off video effects, etc. Nothing really fixed it.I also timed it a few times. At one point Start Video was taking:8.49s / 8.20s / 8.55s / 7.82s / 7.48sSo it wasnt just rand

In the meeting I want to get the transcripts without recording the meeting. I tried by turning on the caption but at no point did I get the choice/button for transcript. Please help. Thanks!

I periodically receive notifications that Zoom recordings or files that will be deleted. When I click on the meeting recordings link in the message I am taken to a webpage showing the recordings that will be automatically deleted unless I click on recover.I would like to easily get to the relevant recording so that I can determine if the recording is worth saving or if I should simply let it be deleted.  (If is it worth saving, I will download the recording files to my computer and then delete them from the Zoom storage so that I stop getting notifications about that recording from Zoom.)I am unable find a simple way to get to the recording.  Any suggestions?

Like I said I want my zoom phone to forward always but it just says when I’m busy will forward which is stupid…

We use Aver TR313V2 cameras in our zoom rooms. The ipad can control them, but preset 1 on the ipad calls preset 0 on the camera. This would be fine, but the crestron equipment we use to control the room functions sees preset 1 as preset 1. We are trying to avoid setting the same presets twice to use both control setups. Is there a way to get the iPad to see preset 1 as the preset 1 as well?

When you have an HDMI connected to the Zoom Room for content the controller adds an HDMI button. This wastes space and makes the screen just that more cluttered considering the existing Share button provides the esact same function while also providing options for sharing wirelessly. I would love to disable the HDMI button but cannot find an option to do so. I am hoping I am just missing it.

Hello! We have multiple users apart of a Call Queue who should receive calls normally, however there are other members in this call queue that don’t necessarily need to hear when the line is ringing but would still like to know that there are calls coming in and having the ability to answer them if necessary. Is it currently possible to disable the ringtone for specific users in the call queue group, while still maintaining the function of seeing calls coming in and being able to pick them up if necessary?  I know there is a “Receive Calls Status” that will turn off ringing & seeing who is calling, but I can’t find a specific setting to turn off/adjust the ring tone for each member in the call queue group. This would be extremely helpful!! I also attempted to change the ring tone of the lines on my desk phone, but that did not work unfortunately.

Several times now we have had a situation where numerous webinar/meeting attendees cannot see the “T” button selection on their annotation bar. We are unable to discern any kind of pattern (i.e. tablet vs computer, app vs browser, etc...). This most recent one ALL attendees were not able to see the button. The Annotation Bar IS visible. All other tools work, it is only the “T” or text button that is not visible. Does anyone know what this might happen?

I have logged in on the web portal and gone to the meeting page, selected previous, and I get no entries for my recurring meetings with no fixed time. Can anyone help me find this information or does it not exist with this combination of meeting attributes?

I have a meeting set up requiring registration that I sent out 25 invitation emails with registration links.  16 participants have been able to register so far.  Several others have not been able to register.  The error message they get is "This meeting is for authorized registrants only. Please enter another email address. Sign up free."  The email address they are trying to sign up with is the same email for their Zoom account and they are logged in to Zoom.  There are multiple domains for the email addresses having a problem (comcast.net and hotmail.com).  I have asked them to try different browsers and different email accounts, with no success.  Does anyone have any ideas of what else I or they can try?   Thanks, LauraJ

When you go to select times that you want to send to someone, there is a radio button that restricts someone from seeing the “click here to see more times” link in the email you’re sending. Is that a feature that has a global setting to default to always being on? 

My microphone keeps cutting out randomly in meetings.  My coworkers said that my voice gets robotic for a bit and then my microphone cuts out completely.  If I leave the meeting and come back in, it's fine for a bit then does it again.  I have tested my microphone and it doesn't show any issues.  Anyone have any insight into why this might be happening? Thank You,Hannah

Since I updated to Zoom Workplace (6.0.1),  I don't have the raise hand feature or any reactions buttons as a meeting participant.  When I host a meeting, those options are available.  How do I get the raise hand feature and reactions back????

Hi, unfortunately, I just closed an important long meeting before I copied and saved the chat notes from the meeting. How can I find these archived meeting notes and retrieve them?

I have Windows 11 on Dell Inspiron 15 3530 laptop with latest updates on Windows as well as Dell. Only during Zoom meetings the sound output is very low. Even at 100% volume the sound is low.First I tried by uninstalling the Zoom app then reinstall it again. NO CHANGE. Then downloaded the Realtek Audio driver from Dell web site, installed it. NO CHANGE.Tried different suggestinos on Zoom website. NO CHANGE.Anyone has similar issue?Any solution?

I'm on the Pro Plan.I'm unable to remove the passwords for when participants are logging into Zoom calls with me.When I follow the instructions below... Sign in to the Zoom web portal Click Meetings in the navigation menu Click the meeting topic you want to update Click Edit In the Security section, select the Passcode checkbox Edit the passcode It will not let me uncheck the Passcode box meaning I have to keep a password on.

Hi,there is a participant who covered what I wrote on the shared screen, so other participants could not see the text I wrote.Could you please help how to know who did cover my text?

Hi all need help. I am letting my client to take over remote control in order to sign something.I can no longer find any remote control button. I am using a Mac

Post upgrading Workplace, unable to login into app, getting error “Please try again later. Error code -1”. OS: Win 11, already ran cleanupzoom.exe too, uninstalled app restarted system, reinstalled, still getting error.Thanks,Login page 

sending zoom meeting invitation, notice appears that a needed attachment is missing and do i want to send it anyway.  What is the issue?

Dear communities,Anyone knows how to geat zoom pro 14-day free trial before continue annual subscription. Last month, I successfully got the opportunity, but today there was no way to get this with my another account. I plan to add 1 zoom pro account more for my office. 

Transcripts stopped working, after working for weeks for My notes.  I use Zoom Workplace MacOS Version: 7.1.0 (83064).  In the WebPortal, my settings remain unchanged.  Enable My Notes = OnTranscribe my meetings with My Notes = OnGenerate and enrich content with AI = OnAuto-save recordings of non-Zoom meetings in My Notes on mobile = OnEnable desktop notifications for My Notes = OnGet reminders to start taking notes when the microphone turns on in enabled apps. = OnEnable email notifications for My Notes = OnAllow everyone (including host) to transcribe meetings with My Notes = On This is a selling feature of Zoom.  I hope it can be resolved before deciding to use another method.