Products

I regularly host online teaching sessions on Zoom and frequently use breakout rooms so that students can work in smaller groups.My breakout room settings are configured so that participants automatically join their assigned breakout rooms when I open the rooms. Most of the time, this works as expected.Occasionally, however, a participant does not join the assigned breakout room. On my Breakout Rooms panel, the participant's status then shows as “Not Joined”. The participant remains in the Main Room and is able to speak to me and ask for assistance in joining the assigned breakout room.This creates a problem.When I click on the name of a participant whose status is “Not Joined”, Zoom displays the “Move to” option, but only allows me to move that participant to one of the other breakout rooms. There is no option to move the participant to the Main Room.By comparison, when I click on a participant who has successfully joined a breakout room (shown with the green status indicator), the “Mo

Can I get a definitive answer from Zoom about the order of participants who have their hand raised?  My understanding is similar to this answer, ordered in the participant list by who raised their hand first, which makes sense.  Is the gallery view sorted that way as well? https://community.zoom.com/t5/Zoom-Meetings/The-list-of-participants/m-p/106901 

The official Zoom 7.1.5.4332 RPM has dependency issues on openSUSE Tumbleweed. It requires mesa-dri-drivers and freetype >= 2.6, but these dependencies cannot be resolved as declared. Tumbleweed provides libfreetype6 2.14.3, which provides freetype2, not freetype >= 2.6. We solved the installation by rebuilding the RPM with rpmrebuild and removing these two requirements. Best regards,Alejandro

While I have the Original Sound for Musicians ON, my instructor cannot hear me play.  This is a new computer to me and the general sound is improved, he says, but my strumming is muted.

The auto-correction in Zoom Chat is frustrating. There is currently no way to turn it off on Linux/Fedora.For example, when I type:ich habe am 01.01. eine Nachricht erhaltenZoom automatically changes it to:Ich habe am 01.01. Eine Nachricht erhaltenIt capitalizes both the first character of the message and the word after 01.01., apparently treating the date as the end of a sentence.I have disabled IBus/Typing Booster auto-capitalization, and the behavior still occurs only in the Zoom desktop client. This appears to be Zoom’s own chat editor.Please add a setting to disable all automatic capitalization and text corrections. Users should be able to send exactly the text they type.

The Zoom desktop app keeps crashing or freezing. I'm using Fedora Linux. Please just provide a working app. The app is now so overloaded with unnecessary bloat that nothing surprises me anymore. On top of that, there are questionable features that intercept keystrokes in the chat window - what's that all about?

Today on #apieceofCX we look at a recent addition to the #Zoom contact centre offering, Data Tables.Data Tables give the opportunity for local data to be referenceable within contact centre flows, providing a bridge to a full CRM solution & in the past couple of months since introduction, they have already evolved to be very useful for Zoom CX admins. 

once I try to install zoom from rpm on my current fedora (44) workstation, I get an error:Failed to read package header from file "zoom_x86_64.rpm"It is possible to workaround using commands such as sudo rpm -Uvh --nosignature --nodigest /(...path...)/zoom_7.1.0.3715_x86_64.rpmbut it looks like there is some problem with the packages. it first appeared on zoom 7.0.5 rpm (previous linux version).Claude claims the problem may be related to rpm 6.0 installed on fedora, meaning zoom packages the zoom app using an obselete rpm protocol (rpm v3), I doubt it since it looks like rpm 6 has been around for a while - but problems appeard only last month.thank you

Hi, I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:- kernel 6.13.4- libcamera 0.4.0I can finally at least get a video picture from the qcam application which is part of libcamera.Camera is also referred to as "ov2740" in case that is important. Still the latest Zoom client 6.3.11 does not show any video. It selects the Camera "ipu6" but it stays black. Anyone knows the state of support of this camera within Zoom? Should I rather raise a support issue? Thanks, Wolfgang

I’m using :Zoom Workplace for LinuxVersion 7.1.5 (4332)There is no ability to use a dark mode while, to my knowledge, there is the option for this on many other platforms.  Is there any updates on adding this feature?

Hi Everyone, I wonder if someone can help me. I want to use zoom to record a number of videos for my online course and  would like to have a different background for my video. I  am on a free plan and have looked through the various articles in the community support section but cannot work out how to change the background on my video. I would be grateful for any assistance that people could give.  Kind Regards Richard

A question forwarded from other product, customers asked under wrong product.https://community.zoom.com/scheduler-6/pc-using-licensed-user-chinese-invitees-not-allowed-to-join-error-code-33002-81850?tid=81850&postid=196851#post196851

Hello,I am currently experiencing issues related to transcription during Zoom meetings and would like to ensure that no transcription or recording takes place at any time.While I have already disabled cloud recording on my account, I am concerned that participants joining the meeting may still have the ability to record or transcribe sessions independently. Since attendees can join without being tied to a centralized account, I do not have direct control over their individual settings.Could you please advise on how to fully disable transcription features for all participants in a Zoom meeting? Additionally, I would like to understand what measures can be implemented to ensure that no attendee is able to record or transcribe the session, regardless of their personal settings.Thank you for your assistance.Kind regards,

I don't WANT a 24-hour clock. How can i change the time back to a 12-hour clock?

Hello,I joined several Zoom meetings a few months ago using the Zoom mobile app on Android. I was a participant, not the host.I now need proof that I attended those meetings for my university. However, I cannot find any meeting history or attendance records in my Zoom account.Is there any way for a participant to view or download their past meeting attendance history?If not, is attendance information only available to the meeting host?Thank you.

My PC using Licensed User Chinese invitees not allowed to join-error code 33002. Please assist me how to solve 

Does anyone know what is required for the host to provide HD(720P) video while using Zoom Meeting WEB CLIENT? I've read statements https://support.zoom.us/hc/en-us/articles/207347086-Group-HD and discussion about desktop client HD video requirements https://community.zoom.com/t5/Meetings/Group-HD-amp-Its-Requirements/m-p/605, but neither provides any requirement infos of WEB CLIENT, which was really confusing when using legacy or thin devices to host a meeting without native client installed. Does anyone knows? 

I last used Zoom about 2 weeks ago.  Yesterday, I opened Zoom on my Windows PC, and may have updated it to the current version.  Now my contacts list is empty.  I had two before, now there are none.  This is in the Contacts pane of the Zoom Workplace window.I noticed that when I first started the app this morning, the Zoom window started up with an unusual format, then refreshed to a more familiar format which showed both of my contacts, then refreshed again and the contacts were no longer displayed.My contacts are displayed correctly in the Android phone app.

Hi everyone,I'm looking for a way to encourage or prompt (automatically) participants to turn on their cameras right as they join a Zoom meeting.While I know participants can choose their own video settings, I'm wondering if there is a built-in feature, setting, or prompt we can enable that asks or reminds attendees to switch on their video automatically upon entry - rather than them joining with it off by default and needing to be asked manually.Is a feature like this available, or has anyone found a smooth workaround for encouraging camera-on participation right from the start? Right now we’re doing it manually asking for video to be on for each participant and it’s quite time consuming.Any insights would be greatly appreciated!Thanks so much 🙏

I love the ability to save a transcription of my Zoom meetings, however I don't need a timestamp every 12 seconds.  I rather have no timestamp at all, or one at the beginning and end of the meeting.  Is there a way to deselect the timestamp on live transcription before I save it? At the moment, I am editing them out of the final document which is a fair bit of editing on an hour long meeting. thanks for your help!

I do not have time to click person by person during a discussion meeting.Most times their suggestions come to me (the host) via the chat and I do not want others to see their inputs.Now, I have to click name by name to check their inputs. Ridiculous when I have almost 100 people in the meeting.I need to be able to read all incoming messages quickly at a glance as we are discussing stuff.Please allow us to choose if we want to see all messages at a glance instead of having to click user by user!

I regularly (1-2 a week) get added to webinars by random people/companies that I never asked to be joined to. Yes, they’re kind of in my industry (IT), but I never accept and often, when trying to get removed, end up in a loop I can’t get out of. Never used to get this with Zoom in previous years. Is there some setting I need to turn on/off? I get enough spam on my phone without having to deal with it on Zoom. Would have asked a rep, but appreantly the AI bot couldn’t figure out I was logged in and kept demanding I logged in before talking to a rep.

I am looking for an integration (synchronization, not just import) of my Zoom calendar with other calendars. Ideally it would be a bi-directional synchronization via webdav. Does anyone have a solution for this. Background: Neither Google nor Outlook fulfill the necessary data protection requirements and couldn't be used.Many thanks in advance

I have this annoying issue on my Windows desktop running latest available Zoom download. The mode (light, dark, system) is not applied after restarting Zoom client.  I can see in the zoom.us.ini file that com.zoom.client.theme.mode is correctly set to 2 (dark) or 3 (system, which is dark mode for me) and is updated when changing modes.  But everytime I start Zoom it is bright white and i have to go the Settings-->General and toggle b/t Dark or System to get dark mode again. But my laptop does not have this probem.  I’ve uninstalled Zoom and reinstalled but no change in this behavior. Any ideas?

Can I share my screen in side-by-side mode so the participants are not appearing in the video i am sharing but rather along side and not on the viewing window?  I use a Mac Book Pro.