Option to download Zoom transcript

Hi ​@asdety,

We’re glad to have you here. The raw transcript download option is still available—it hasn't been removed.

Just open the recording or call, go to the Transcripts tab, click the More (⋯) menu next to the transcript, and select Download.

If you're using Zoom Contact Center, you'll also find the Download option in the More (⋯) menu for the transcript.

I hope this helps!

Seconding that this option has disappeared for me today - a major issue! I cannot print the page or save as a PDF, only the AI summary appears. 

Thirding this. Huge issue. 

After recording when I click on transcripts I only get the following message: You are not allowing meeting hosts to retain and access meeting transcripts.

Hi Community Members,

Thank you for bringing this in to our attention, I have coordinated this with our team internally and we will provide with an update as soon as possible. We appreciate your patience.

Until yesterday, I could reliably download meeting transcripts (as a .txt file) from the transcript/summary screen in the Zoom Workplace app (Hub/Notes workflow). Today, the download option is gone, and the transcript text can’t even be highlighted for copy/paste—despite the transcript still being viewable.

This change breaks a workflow I’ve used for months to archive transcripts and move them into our documentation systems. If this is an intentional policy/security change, it needs to be clearly communicated and controllable by admins. If it’s a bug or regression, it needs an urgent fix.