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A question forwarded from other product, customers asked under wrong product.https://community.zoom.com/scheduler-6/pc-using-licensed-user-chinese-invitees-not-allowed-to-join-error-code-33002-81850?tid=81850&postid=196851#post196851
Hello,I am currently experiencing issues related to transcription during Zoom meetings and would like to ensure that no transcription or recording takes place at any time.While I have already disabled cloud recording on my account, I am concerned that participants joining the meeting may still have the ability to record or transcribe sessions independently. Since attendees can join without being tied to a centralized account, I do not have direct control over their individual settings.Could you please advise on how to fully disable transcription features for all participants in a Zoom meeting? Additionally, I would like to understand what measures can be implemented to ensure that no attendee is able to record or transcribe the session, regardless of their personal settings.Thank you for your assistance.Kind regards,
I don't WANT a 24-hour clock. How can i change the time back to a 12-hour clock?
Hello,I joined several Zoom meetings a few months ago using the Zoom mobile app on Android. I was a participant, not the host.I now need proof that I attended those meetings for my university. However, I cannot find any meeting history or attendance records in my Zoom account.Is there any way for a participant to view or download their past meeting attendance history?If not, is attendance information only available to the meeting host?Thank you.
My PC using Licensed User Chinese invitees not allowed to join-error code 33002. Please assist me how to solve
Does anyone know what is required for the host to provide HD(720P) video while using Zoom Meeting WEB CLIENT? I've read statements https://support.zoom.us/hc/en-us/articles/207347086-Group-HD and discussion about desktop client HD video requirements https://community.zoom.com/t5/Meetings/Group-HD-amp-Its-Requirements/m-p/605, but neither provides any requirement infos of WEB CLIENT, which was really confusing when using legacy or thin devices to host a meeting without native client installed. Does anyone knows?
I last used Zoom about 2 weeks ago. Yesterday, I opened Zoom on my Windows PC, and may have updated it to the current version. Now my contacts list is empty. I had two before, now there are none. This is in the Contacts pane of the Zoom Workplace window.I noticed that when I first started the app this morning, the Zoom window started up with an unusual format, then refreshed to a more familiar format which showed both of my contacts, then refreshed again and the contacts were no longer displayed.My contacts are displayed correctly in the Android phone app.
Hi, Recently I have run into a problem that have never been an issue.The Team Chat required me to press Ctrl+Enter to send a message, Pressing Enter only could make it go down a row.Pressing Enter to send was much faster and more convenience.I think it started since the latest Update. I use the Team Chat quite a lot. So it should be helpful if you could switch it back like it used to be.Thanks.
Hi everyone,I'm looking for a way to encourage or prompt (automatically) participants to turn on their cameras right as they join a Zoom meeting.While I know participants can choose their own video settings, I'm wondering if there is a built-in feature, setting, or prompt we can enable that asks or reminds attendees to switch on their video automatically upon entry - rather than them joining with it off by default and needing to be asked manually.Is a feature like this available, or has anyone found a smooth workaround for encouraging camera-on participation right from the start? Right now we’re doing it manually asking for video to be on for each participant and it’s quite time consuming.Any insights would be greatly appreciated!Thanks so much 🙏
I love the ability to save a transcription of my Zoom meetings, however I don't need a timestamp every 12 seconds. I rather have no timestamp at all, or one at the beginning and end of the meeting. Is there a way to deselect the timestamp on live transcription before I save it? At the moment, I am editing them out of the final document which is a fair bit of editing on an hour long meeting. thanks for your help!
I do not have time to click person by person during a discussion meeting.Most times their suggestions come to me (the host) via the chat and I do not want others to see their inputs.Now, I have to click name by name to check their inputs. Ridiculous when I have almost 100 people in the meeting.I need to be able to read all incoming messages quickly at a glance as we are discussing stuff.Please allow us to choose if we want to see all messages at a glance instead of having to click user by user!
I regularly (1-2 a week) get added to webinars by random people/companies that I never asked to be joined to. Yes, they’re kind of in my industry (IT), but I never accept and often, when trying to get removed, end up in a loop I can’t get out of. Never used to get this with Zoom in previous years. Is there some setting I need to turn on/off? I get enough spam on my phone without having to deal with it on Zoom. Would have asked a rep, but appreantly the AI bot couldn’t figure out I was logged in and kept demanding I logged in before talking to a rep.
I am looking for an integration (synchronization, not just import) of my Zoom calendar with other calendars. Ideally it would be a bi-directional synchronization via webdav. Does anyone have a solution for this. Background: Neither Google nor Outlook fulfill the necessary data protection requirements and couldn't be used.Many thanks in advance
I have this annoying issue on my Windows desktop running latest available Zoom download. The mode (light, dark, system) is not applied after restarting Zoom client. I can see in the zoom.us.ini file that com.zoom.client.theme.mode is correctly set to 2 (dark) or 3 (system, which is dark mode for me) and is updated when changing modes. But everytime I start Zoom it is bright white and i have to go the Settings-->General and toggle b/t Dark or System to get dark mode again. But my laptop does not have this probem. I’ve uninstalled Zoom and reinstalled but no change in this behavior. Any ideas?
Can I share my screen in side-by-side mode so the participants are not appearing in the video i am sharing but rather along side and not on the viewing window? I use a Mac Book Pro.
Hi everyone,Has anyone noticed brief audio dropouts since the recent Zoom desktop update? In several meetings, audio cuts out for a few seconds while video and internet stay stable.I’ve already updated Zoom, tested different headsets, and tried both Wi-Fi and wired connections, but the issue still happens randomly — especially in longer meetings.Curious if others are seeing this or have found a fix. Thanks!
I would like to share my screen to my team members and have them annotate on the shared screen. But for some reason this optio never shows up whether I am doing the calling & sharing of screen or when I receive the call.Please advise. Thank you.
I am unable to have Zoom on my IPhone? Please help
Subject: URGENT: Institutional Escalation Required for Zoom App Bug Disrupted Online Classes Dear ZOOM Head of IT,I am writing to request an urgent, official enterprise-level escalation regarding a critical technical bug introduced in the recent Zoom Workplace update (v7.1.5). This bug is currently disrupting our ability to deliver online lessons and is directly impacting student learning. The Issue:During live lectures, when teachers share their desktop screens (Mac or Windows) and use an iPad with an Apple Pencil to write out solutions, formulas, or diagrams via the Zoom Annotation/Whiteboard feature, the digital ink lines vanish mid-sentence. The stroke breaks halfway through, forcing us to constantly rewrite the same information.Impact on Students:Our students are facing significant difficulties copying down lesson notes, calculations, and whiteboard workings during live classes. This is creating severe friction in our daily teaching workflows and reducing instructional efficiency.
I scheduled a webinar. I have about 40 registered. I would like to see where they are from. What city, state, country and organization. There were all required questions on the registration link. I tried to export the list of those registered, but the list only shows their name, email and individual zoom link to log on for the webinar.
I got an email from Zoom today, (address looks legit), saying that "Gabriel Alan Burruel" has entered my personal meeting room. I don't know this person. Is it a) scam OR b) a common thing that happen if someone accidentally enters the wrong number?
I really hope we can upload image / pdf from mobile because that would allow my students to add picture of their exercises (taken with their smartphone) on the Whiteboard.That feature seems to exist on desktop / iPad but not on smartphone (at least I tried on Android) ?When using phone in landscape mode, we get a button to ”see more tools”, but nothing happens when clicking on it (or everything is burried under the keyboard which makes it impossible to use). Many thanks
Hi, I have a Zoom Phone Basic plan with 1 license/1 number. Need clarity on the following:How many laptops can I log into simultaneously using this single license/number? Can outgoing calls be made from all logged-in laptops at the same time, or only one outgoing call per number at a time? For cost saving, if I purchase an additional number (without a new license) and assign it to a new user’s email, is this possible? How many laptops can that additional number be logged into simultaneously? Will that additional number support both inbound and outbound calling, or does it require a separate license for outgoing calls?Appreciate any guidance. Thank you.
We have Poly Studio devices (a x70 and a x30) that seem to be getting this “Connecting to network” error more and more often now. This seemed to just start happening the past couple weeks, and I figured it was a device firmware problem, so I reverted firmware back to a known working version, but we continue to run into this problem. We have about 35 devices that are on this network and utilizing Zoom Rooms, and at first, we only saw this problem with one, thinking it was a hardware issue. Now that a 2nd one came up, I’m wondering if it’s a problem with the Zoom App version 7.0.2? So far we only have 2 devices out of the 35 doing this, but I was wondering if anyone experienced the same or had any troubleshooting steps to try out. All of our devices are ethernet connected and network traffic allowed outbound. It’s not a consistent problem, so I would not believe it to be network related since other devices are using this same network and not having these errors.
How does the meeting Manager prevent Users from Recording a Meeting?
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