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Newcomer
February 10, 2025
Question

Annotation arrow won't go away

When my participants use the annotation away, it stays on every slide and I cannot erase it.  I have to stop sharing and start sharing all over again to get the arrows to disappear.

7 replies

Newcomer
February 13, 2025

I also am seeing this. Appears to be a bug with the Annotate tools ability to delete arrows.

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Newcomer
February 18, 2025

This has happened to me at as well! When I am host as well as a attendee. 

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Newcomer
March 13, 2025

I'm having the same issue

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Newcomer
March 26, 2025

Having the same issue.

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Newcomer
April 8, 2025

This happens to me frequently when I annotate on someone else's screenshare, and specifically with the arrow tool. 

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Newcomer
May 8, 2025

This is happening to me as well. It happens randomly when someone is sharing their screen with me and I'm the host. I use arrows to direct them during training. I also find that they are able to delete my arrows, but I can't delete my own.

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New Member
October 22, 2026

Subject: [Paid Pro Account] Fix the broken annotation arrows / spotlight bug immediately!

I am a paying customer with a Pro account, and I am absolutely furious with the ongoing bug in the Zoom annotation tools. When participants (especially young children) use the Spotlight Arrow tool, these arrows get permanently frozen on the screen. The Eraser tool completely ignores them! 

I pay for this service to have seamless, professional lessons, but instead, I am forced to constantly stop and restart the entire screen share or clear all drawings, which completely disrupts the session. I am working with a 5-year-old child, and having to fiddle with menus every two minutes because your eraser doesn't work is an absolute nightmare and completely breaks the child's focus.

This issue has been widely reported on the Zoom Community forums for a long time, and it is mind-boggling that your development team still hasn't fixed it for paying users. Stop ignoring your customers and fix this basic functionality right now!
 

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