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Hi,I've both Admin and Owner access to my agency's zoom company portal.We have Zoom One Business licenses, which should meet the prerequisite to use the feature.I'm trying to enable Zoom AI Companion so we can try out Meeting Summary, but I do not see the option in Account Setting.I would greatly appreciate it if someone can assist me in this.Thanks. 

Chào cộng đồng / Bộ phận hỗ trợ Zoom,Tôi đang gặp phải một vấn đề nghiêm trọng khi cố gắng đăng nhập vào ứng dụng Zoom của mình. Sau khi nhập đúng địa chỉ email và mật khẩu (hoặc sử dụng phương thức đăng nhập khác), tôi liên tục nhận được thông báo lỗi với mã 1132, và không thể đăng nhập thành công vào tài khoản.Thiết bị đang sử dụng: MacBook Air M2Hệ điều hành: macOS Sonoma 14.5Phiên bản ứng dụng Zoom: 6.5.6 (60177)Thời điểm xảy ra lỗi: Lỗi này xảy ra mỗi khi tôi cố gắng đăng nhập.Các bước tôi đã thử để khắc phục nhưng không thành công:Kiểm tra kết nối Internet: Đảm bảo kết nối Wi-Fi ổn định và thử với các mạng khác.Khởi động lại MacBook: Đã thử khởi động lại máy nhiều lần.Cập nhật ứng dụng Zoom: Đảm

So during a Zoom meeting, from time to time we want to clear the Zoom chat and start fresh. I have the ability to delete individual messages in chat, but really need one "Clear Chat History" ability that clears them all in one fell swoop. Is the possible in Zoom? I have a Business Account, so no worries on that end.

The Suspend participant activities option would be much more useful if there were an easier way to revert back to the settings in place before suspending activities. Ideally, there would be an accompanying option like Resume participant activities that would turn the settings back on that are unchecked by using the option. Failing that option, the behavior of the Host tools menu needs to be changed so that the menu stays up while the host rechecks the options that were in place. Current behaviot of the Host tools menu is check an item, menu dissappears. Need the menu to stay up so I can quickly recheck the options and not have to bring the menu up and check one option at a time.

Okay. So do I have this right? If I record to the cloud I can get the main video feed along with the gallery video feed, but not individual video feeds and not individual audio feeds.OTOH, if I record locally, I can get individual audio feeds, but only the main video feed?This makes no sense. Is there no way of being able to record and download:--  The main video feed-- The main audio feed-- The Gallery video Feed-- Each individual video feed-- And, each individual audio feed?As an editor, it would make life so much easier to have all of these feeds to work with  rather than having to choose between having individual audio and individual video. If anyone knows a way of getting all of this, please share. I'd greatly appreciate it because it makes absolutely no sense on Zoom's part to make me choose between audio and video B-Roll. Thanks in advance,Caat

We are moving from a SIP phone system with a local PBX to Zoom VOIP. We have a front desk operator and several back up employees for while they are out. I set up a call queue to ring sequentially for the front desk operator. with those three users. It was pointed out to me recently that if the front desk person is on vacation and sets her extension to out of office or Holiday, the phone at the front will not ring. The other two extensions will ring. At their desks but if one of them is sitting up front, that phone will not ring. Is this correct? Is there a solution other than making the front desk phone a community area and setting it to HotDesk? If I do that will the two people who may need to be up there have to log off their desk phones when they go to the front desk to fill in?  thanks for any advice or help you can offer. 

We are a small community.  We have 2 boards that want to use Zoom meetings.  Can I have 2 schedulers without paying for 2 separate accounts?  If so, how do I do this? Thanks 

I scheduled a meeting. Why can't clients directly join via the meeting link I shared on their mobile devices? Do mobile users have to download the app to join the meeting?

I had convened an important meeting, but I was not able to see the recording of the same. It is a statutory requirement to keep the recording for some time. If I do not get the recording, the meeting will be invalid. Please help to retrieve the recording 

Now that Skype has died, I just need a means of phoning from my computer in Australia to my brother's landline in the UK twice a month, so I can hear the call on my computer speakers instead of on the phone (I am deaf). It seems that somewhere in Zoom Pro + there is the ability to make international calls, but it is impossible to obtain details eg how many calls or minutes per month? I'm not prepared to buy it to find out, so where can I get details? Zoom Pro + seems a very expensive way to get what I need, is there a cheaper reliable way? Call2 friends and similar services are free, but don't work for the UK, as they don't get priority on routes.  Any suggestions?

Hi everyone,I’m trying to integrate Zoom into my website. Currently, when I click on the Zoom link, it either opens in a new tab or requires using an iframe — but I want to open the Zoom meeting directly within my website, without using an iframe or redirecting to a new tab.Is there any recommended way or SDK/API that allows embedding the Zoom meeting inside my website like a native component?Any help or guidance would be appreciated.Thank you! 

Hello,I am developing a Zoom app where I need to collect and analyze user emails. However, I’m encountering an issue: the emails I receive through the API appear to be encrypted.I have a few questions regarding this:1. Is it possible to disable end-to-end encryption (E2EE) for default Zoom email addresses (zmail addresses), or is this always enforced?2. From my understanding, E2EE can only be disabled for one custom domain per account—is this correct?3. I have added and verified a custom domain under Account Management > Account Profile > Associated Domains. However, I am struggling to associate user emails from this domain in a way that allows me to disable E2EE. Am I missing a step here?4. The documentation frequently mentions "Mail/Calendar Management," but I do not see this option in my account. Is this something that requires additional permissions or a specific account type?I have a zoom workspace business ac

Good morning, at the office we log in via Zoom to schedule meetings with different people. The problem is that while you're logged in, if someone logs in, you'll be disconnected (not just while you're in a call, but even when you're just logged in and waiting to start the meeting). Is there a way to prevent access if the app is already active on another computer? I'd like to prevent anyone from logging in when I open Zoom and am logged in until I log out. Thanks.

If I set up a Zoom webinar and select the on-demand option, how long is the recording stored in the cloud? Additionally, how long can people who were unable to attend the live session register to watch the recording via the link?

I have a pro license for multiple users. How can I upgrade to business for just one user?

On Sunday, July 6, I had scheduled a meeting at 7:15 PM. When I wanted to open the session, the schedule said that there was no session. I found another solution, but later-on learned that the session had taken place with an unknown host whose topic traumatized the participants. I have tried in vain to find out what happened. I absolutely want to avoid a repetition of this weird event.

How can I retrieve the meeting notes from an expired meeting, it expired 12 days ago. HELP!!

We are holding an event with ~200 people. We have break sessions but we have no ability as the organizers to create say 5-8 breakout rooms with specific themes that then could be communicated to our audience who then could choose to join the room with the theme of their choice. That would be a very nice feature add fyi. Tom P

Does anyone the pixel size of zoom profile pictures? The specs say 2mb, but how many pixels? 

I was all prepared for my meeting and made certain that the physical background I put up behind me was all that would be seen on my video. As soon as I spoke it jumped to a giant widescreen, exposing the mess on the sides of my background. I have scoured the internet for answers and found the option to choose "original ratio". I was so relieved, as this was very embarrassing. Well, then I spoke, and there was the mess again, right on the screen for everyone to see. I feel defeated! I see many posts with similar experiences, some from over two years ago. Why is this problem not being addressed? People use this program for professional meetings and expect their privacy to be respected. Then it switches and shows everything you were trying so desperately to hide. Is there some secret weapon to fixing this awful issue? I cannot seem to find any option that may make this better on any of the settings and I hate how the virtual/blurred backgrounds make you look all funny. At least on the

Hi Zoom community, I'm hoping you can help me with an issue we're experiencing lately. When we set meetings with an alternative host (in the same organization), they use their unique link to enter the meeting. However on doing so they are asked to register and then being told the host cannot register. They are then unable to enter the meeting at all unless using a different email address. Any advice in relation to this issue would be appreciated. Many thanks

I can't get the color-picker tool to work on the whiteboard.  I can add custom colors using the palette provided under the Pen tools menu.  However, when I select the color-picker tool (also on the palette menu), I'm allowed to go through the motions of selecting a pixel on the screen, but no custom color is added to menu.  What am I missing? [Zoom v6.5.0, Desktop App on a PC]  

Hi allI'm at the end of my tether.Last week any meetings I scheduled appeared in my Apple calendar - I received reminders on my Macs,  clicked the link and signed in - no problem.All of a sudden, this week - none of the meetings are syncing to my Mac - when I use the Zoom client desktop app calendar - there's no link ....what on earth is going on?!!  HOW do I access my MEETINGS!!!!?!! 😩I've spent HOURS on this today - and the customer service is absolutely useless - full of people who haven't got a clue how to help you - and just copy and paste generic answers from a knowledge base!! 🤦🏻‍♀️I'm literally at the point where I'm going to have to look for another client!

I don't know when the change happened, but on Zoom Whiteboards, Sticky Notes were always created with middle-center aligned auto-sized font. Now when I create stickies, they have top left aligned 16 point font. They're basically just textboxes with a background color now. The whole point of stickes is that you and your team can read them at different magnifications. The new sticky behaviour makes Zoom Whiteboard undesirable for my staff so I can't get them to use it over other apps, since all other whiteboard apps have stickies that work like a normal human would expect. Am I missing something? Is there a hidden default settings pallete or something? Why did Zoom do this? 

Does Zoom have any plans to add automation apis that can be used by the Shortcuts automation system on iOS and Mac OS? I'd like to be able to use that to do things like start a meeting, switch backgrounds based on location,  switch audio/video based on location. An example of this is that I always use a background when calling from home but i don't want to use one when calling from the office. It is a clunky, multi-step process to switch backgrounds. If I could automate this using ShortCuts, I wouldn't need to worry about this.