No toolbar, only mute button on android phone

Forum|Forum|4 months ago
October 1, 2025
19 replies
28 views

Joined a meeting today and there was no option to turn my camera off, check chat, see participants are otherwise participate in the meeting. The toolbar was completely gone. I thought it was due to that particular meetings settings however I started my own meeting and the issue persisted.

The only button at the bottom was the mute button. Can not swipe up or down to find the toolbar or invite link. There is no leave button when swiping from the top or hitting the back button. Clicked both sides of the meeting screen, every corner and every place but the toolbar, 3 dots, etc are not there. Latest update was 09/16 and my meeting on 09/29 did not have this issue. Restarted my phone, uninstalled and re-installed zoom, checked settings to make sure that the meeting settings have "always show meeting controls" turned on.

Is there an update or patch that is missing? Why are all the controls for the meeting gone?

Been using zoom for 5 years and am at a complete loss as to next steps. Any help is appreciated. Thank you

Meeting Features

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IreneG

Newcomer

Same here. And can't find any infor about it online.

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techwolf89

Newcomer

Any fix for this yet?

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IreneG

Newcomer

Same here.

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lolvinho

Newcomer

Same here, the app is totally broken - can't turn on video, can't open chat, can't even exit the meeting now.

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techwolf89

Newcomer

Any update on a fix for this yet?

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Okili77

Newcomer

Same here

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GOM

Newcomer

My situation is the same. I've uninstalled and reinstalled Zoom several times, with no change. I'm using an Android tablet (Samsung.) I have a Windows 10 PC and an Android phone, both with Zoom installed, and these are both unaffected, but I much prefer my tablet for my Zoom meetings. I'm frustrated that no action I've taken has had any results, yet it seems that several of us have had the same problem recently. Shouldn't there be a fix for this??

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Onomatopoeia

Newcomer

Same BS for about a week

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Onomatopoeia

Newcomer

When is this getting fixed, we should at least have the option to move back to the old version.

MGSR

Community Manager

Hello Community Members,

I'm sorry for the inconvenience and the late response.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.

M

Mybabylady

Newcomer

I am on a Samsung Galaxy Fold Z with this issue popping up with the last update, I am assuming. It is useless for me to have Zoom on my phone right nlw and I do a LOT of Zoom on my phone.