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Gal1
Newcomer
Mar 16, 2025 10:11 AM UTC
Question

waiting room

I cannot find an option in settings to Not have a waiting room. in other words, I dont need or want a waiting room password or any other security measures. But there is no option for that- as far as i could tell. Can anyone help?  thanks. Gal1

    4 replies

    storyhub
    Community Super Champion | Customer
    storyhub
    Community Super Champion | Customer
    Mar 18, 2025 6:55 AM UTC

    Zoom states in the meeting settings:

    Require that all meetings are secured with one security option

    Require that all meetings are secured with one of the following security options: a passcode, Waiting Room, or "Only authenticated users can join meetings". If no security option is enabled, Zoom will secure all meetings with Waiting Room. Learn more
    Per new security guidelines, you cannot change this setting. Please contact Zoom Support for more information.
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    Newcomer
    Sara Eden
    Newcomer
    Feb 9, 2026 1:12 AM UTC

    I have this same issue. The instructions from Zoom do not give the correct instructions to find this setting. Everything under Meeting is about AI features. There is no Security section that I can find under Account Management > Account Settings.

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    Newcomer
    Sara Eden
    Newcomer
    Feb 9, 2026 1:15 AM UTC

    Update: There is a Meeting tab at the top which is different from the Meeting section along the side. But even then, it won’t let me turn it off or even set a password instead. It says:

    Per new security guidelines, you cannot change this setting. Please contact Zoom Support for more information.

     

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    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    Feb 9, 2026 11:45 AM UTC

    hi ​@Gal1 ,

    Just having a meeting number means anyone could guess that number and join the meeting uninvited.

    So Zoom set a rule that you must either have a password set, or use the waiting room to enable you to keep control over uninvited guests.

    Note that you are given a link that includes the password encoded into the link, so if you give that to poeple you are inviting, they probably will not evne realise that you have a password at all.

     hope that helps. Please like my reply if it does


    John Drinkwater
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