Products

zoom: 6.4.12 (56699)macos: 15.5 I start zoom desktop app sends me to my browser to the SSO page of one of the companies I contract for. I want to stop that behavior. I do not want to be handed the login SSO page. Help please. Cheers  

Used to be able to write on another members screen, especially as the host.  Now this has been removed and the user has to give specific permission (according to AI).  This has degraded the experience significantly for me, as I do a lot of training and am viewing the members screens and making comments. What made zoom so special and unique is now gone. 

We are wanting to create a meeting where we have 3 "vendors" promoting their services. We will invite attendees and then have the "vendor" present for 15 minutes and then leave the meeting. Then the next vendor will present and so on. The vendors will not be able to stay on after they present. What is the best way to do this via zoom.

I am trying to set up an automation around the ZoomAI Summary. When I go to setup my first Step and Test my Trigger, I get:Error code: Error while retrieving: The app returned "Meeting does not exist: WjL+QoPoSeKlcNgDGsqjXg==.". Yes I have already connected my Zoom account and "tested connection" and that was successful I have looked for any restricting settings that may block Zapier from being able to find the meeting and turned them off:Only Authenticated users can view cloud recording is OFF andRequire password to access shared cloud recordings is OFF I figured it may not work unless there is a brand new meeting, so I made a brand new meeting and it generated a summary, but Zapier still didn't pick it up. Any ideas on how I can get this working?

שלום, אני מנסה לעשות שני דברים כבר שלוש שעות ואני לא מצליח ובא לי לבכות. אני לא יודע מה לעשות. גם האנגלית שלי לא ממש טובה ואני כותב דרך גוגל טרנסלייט.יש לי חשבון עסקי עם 2 מנויים.הדבר הכי חשוב שאני פשוט לא יכול לעשות הוא להשתמש ב-AI Meeting Summary. התמיכה אמרה לי שיש לי את זה כמנוי עסקי פעיל וניסיתי להשתמש בזה אבל זה לא עבד וזה גם לא מופיע בתוכנית שלי. הייתי צריך לשלם על זה כתוספת למרות שהתמיכה אמרה לי שיש לי את זה. אין לי עם מי לדבר, זה מאוד קשה לי.2. אני רוצה ליצור קישור מותאם אישית ולחבר את הדומיין שלי כדי לעשות את זה אבל אני לא מצליח. הלוואי שמישהו היה משתלט על המחשב שלי ויעשה את זה בשבילי והלוואי שהוא היה יודע גם לדבר עברית. בא לי לבכות.

I want to conduct a zoom webinar. I am not able to see the option in my plan. What to do?

Hi everyone. I'm reaching out because I really need your help with what seems to be a mildly common issue with missing zoom recordings. I gave my dissertation defense this past Friday, July 18th using a generated meeting ID with automatic recording enabled but before we began, we did a short test run before exiting zoom. When we exited, I guess the test recording saved in a folder in the default path destination assigned by Zoom locally to my computer. We rejoined 15 min later on the same meeting ID to start my hybrid dissertation defense meeting. A new folder was created in the default path destination locally on my computer. Upon rejoining, zoom automatically began recording and I gave my 2-hour defense (yay!) but after allowing the zoom to complete the conversion process of the recording after ending the meeting, the designated folder for my recording was empty. The folder contains no video or audio file, no "double_click_to_convert_01.zoom" or "double_click_to_convert_02.zoom"

 We hv pro account and our meeting is disconnecting every half n hr, since last few days.there is no support at all, can anyone suggest what could be the issue ?

I want you to know that just by looking at something that I have not signed up to it.  I recently looked at scheduler and before I knew it, that I was told I had subscribed to it.  I haven't! How can I get out of it?  I only looked.  This is a sneaky thing to do! I just looked, I did not buy.  Can I please be not subscribed to scheduler because I am not using it.  Is there a way to unsubscribe? 

I am a developer working on a mobile app development. I want to add matrimonial app features to the app, but I am not sure where to start. Can anyone provide some guidance?

We are in a meeting and having technical issues with the Chat function. It will not let the host message the waiting room and we have guests in the meeting today

Why can't I post my message 

Hello, How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

HI all, I end up manually selecting the vanishing pen about 5 times a day (I draw a lot during meetings). Would be nice if the app remembers the users last used pen style (like it does with the colour), or have a place in settings to configure a default pen.

When I am hosting a meeting and when I am participating in various meetings, I try to screen share in Zoom, it automatically goes to a black screen and says screen share is paused.I don't know how to unpause it. I checked in my account and I everything is toggled correctly. I have also, uninstalled Zoom and re-installed. Nothing seems to be working. Any suggestions?

Hi, Struggling to find an option that lets me email people with a scheduled zoom link, allowing them to add an .ics or add to calendar link. The pages and instructions I've followed don't seem to give current advice.Such as: Enabling webinar email ICS calendar attachments (zoom.com)But there is no .ics option in any of my settings... Looking at previous options that suggest scheduling it as a recurring event hasn't proved successful for me either.Any help appreciated, thanks.

When I log in to my profile on the web (zoom.us), I can see my profile picture. I have also followed this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065840, but it doesn't display when I join a meeting. It used to display, but then stopped working. Do you have any suggestions on what else to try?

I was invited by people from Shincheonji who claimed to be christians (later found that it was a cult) via zoom - to be parto fo zoom meetings, that in the zoom meetings we weren't allowed to chat with others via zoom, because the option to chat between each other was completely gone - all done by hacking the zoom app by their IT team. To chat between each other was disabled by them, intentionally so that no one might speak to each other and reveal who they are - A CULT. How come ZOOM team is not helping in this process in putting strong tools that no IT team might crack it. Those chats are important on each meeting, just because if someone will research that the so called "church" is actually a cult, might actually worn others to get out of there on time. People who have been deceived in such way gave their entire lives to the cult, some even being suicidal at the end.  So why is it that ZOOM allowed it? What happened is that the option from

Is it possible for one Agent to call another Agent in ZCC?.  When making a 'New Voice Call' the 'Contact Center Contact' list isn't available to select an Agent from.  This contact list is available when transferring calls.  Any help appreciated

I had a problem yesterday at a Zoom meeting.  I was using a laptop in the same room as the presenter.  I have done this many times without any problems.  I have a headset with a microphone connected to the laptop.    When I was let in to the meeting, for some unknown reason Zoom did not detect my speaker nor microphone.  (And i did not know that until I was let in to the meeting.)   But the laptop was causing echo in the Zoom meeting.  There was no way that I could mute my session because, as Zoom did not recognize my microphone and speaker/headphones, it did not provide me with a mute icon.  This has never happened before, and it did not happen when I just tested the laptop and headset with another Zoom session.  I have no idea why Zoom did not sense my microphone and headset.  But I consider it a bug that Zoom did not present me with any way to mute.  I had to disconnect from the Zoom session.

Hello, I'm here to ask if anyone has the issue where, when you join the meeting, and you have set Zoom on dark mode, apparently the color surrounding my webcam is gray, when I want it all black.Is there a way to get rid of the gray box around my camera? I can link/show a screenshot of it so you can see what I mean by it.Example of the issue I'm talking about. 

Hi team   Is it any difference for recording locally on a chromebook? I've tried all the setting options that came to my mind but the option to record when i'm a host is not  on my side.

Simple if in a zoom meeting and recording the recording is fine. But if you share a screen it changes to a portrait frame and a horizontal picture/video, regardless if the share is either way. Changed ratio aspect to original aspect, and not scale to fit. Is there more ratio aspect settings in the shared section ? It also happens when co-host share, on there phones probably because they are portrait. Or when we share music so partisans can hear it better. How can we share and ensure the recording ratio aspect doesn’t change?   Note the actual livestream aspect ratio does not change, all looks good from the live screen. Hence why it is confusing when it changes in the recording.  Please fix this if you can Zoom, looks like a few people have this issue and have to use work around sir not use the option. Sad if your options are not useable. 

Hello friends. I am hosting a virtual book launch next weekend. I want the attendees to RSVP their availability to me. Can someone guide me as to how can I enable the RSVP feature ?

I would like to state that I am not a fan of not being able to get answers from Zoom and being directed to "Zoom Community". I feel Zoom should provide answers, not the people who use Zoom. With that being said, I would appreciate your help.I recently scheduled multiple meetings for my board, but only ONE meeting is showing under my scheduled meetings. I do not consider these meetings "reoccurring meetings" because they are not on the reoccurring dates AND the information that I copied and put in the calendar invites do NOT match.How can I see ALL the meetings I scheduled?Thank you,April